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How to claim Jobseeker’s Allowance

To make a claim for Jobseeker's Allowance, contact your local Jobcentre Plus on 0800 055 6688 (textphone 0800 023 4888). You can also make a claim online on GOV.UK.

When you make a claim, a Jobcentre Plus personal adviser will write out a Jobseeker’s Agreement with you setting out the type of work you want and the steps you’ll take to find a job.

If your adviser feels you’re not keeping to this agreement or if you pull out of a compulsory employment scheme, you can be sanctioned. This means your benefits could be reduced or stopped for a period.

During your claim you’ll be called to 2 compulsory reviews, one after 13 weeks and the other after 26 weeks.

Can you claim more benefits?

Each year up to £3.5bn of Pension Credit and Housing Benefit goes unclaimed by older people. See what you're owed - quickly and easily - with our benefits calculator.

Further information


Our Information guides are short and easy to digest, giving a comprehensive overview of the relevant topic. Factsheets are longer with more detail, and are aimed at professionals.

You can download other guides in our series from publications

For more information: Call Age UK Advice: 0800 678 1174

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