To make a claim for Jobseeker's Allowance, contact your local Jobcentre Plus on 0800 055 6688 (textphone 0800 023 4888). You can also make a claim online on GOV.UK.
When you make a claim, a Jobcentre Plus personal adviser will write out a Jobseeker’s Agreement with you setting out the type of work you want and the steps you’ll take to find a job.
If your adviser feels you’re not keeping to this agreement or if you pull out of a compulsory employment scheme, you can be sanctioned. This means your benefits could be reduced or stopped for a period.
During your claim you’ll be called to 2 compulsory reviews, one after 13 weeks and the other after 26 weeks.