Unclaimed benefits


Let's Talk MoneyEvery year, as much as £5.5bn of benefits that older people are entitled to go unclaimed - including Council Tax Benefit, Housing Benefit and Pension Credit. Below are some figures that illustrate the problem.

Unclaimed benefits 

Get the embed code for this infographic

Embed Unclaimed Benefits infographic

If you'd like to embed the Unclaimed Benefits infographic on your blog, please use the embed code below:

<a href="http://www.ageuk.org.uk/money-matters/claiming-benefits/unclaimed-benefits/"><img width="661" height="1272" src="http://www.ageuk.org.uk/Global/Lets%20Talk%20Money/UnclaimedBenefitsInf%2354188D.jpg" title="Unclaimed benefits" alt="Age UK unclaimed benefits infographic"/></a><br /><br /><a href="http://www.ageuk.org.uk">Age UK:</a> <a href=" http://www.ageuk.org.uk/money-matters/claiming-benefits/unclaimed-benefits/">How many benefits go unclaimed by pensioners every year?</a>

opens link in new window Use our online benefits calculator to find out the benefits you may be entitled to claim.

Other useful information

opens link in new window Download our free information guide More money in your pocket: a guide for people of State Pension age

Plus: check your tax bill with our online tax calculator

Many of us are paying the wrong amount of tax - are you one of them? We can help you work out how much you should be paying and whether your tax is correct for the year 2011/12.

Try our tax calculator - it only takes a few minutes and is free

Your Age UK

Set your location to see what Age UK offers in your local area.

Age UK Advice:
0800 169 6565
Three women talking

Carer's Allowance

If you look after your partner, or a relative or friend who needs help because they are ill or disabled, then you are a carer and may be entitled to Carer's Allowance.

What does Age UK do in your area?

Useful information to download

    View all advice downloads
    Help with downloads


    What is a download?

    A download is a document (like a research report, a leaflet, or an application form) that can be transferred from our website to your computer. You can download a file, view it on your screen, print it, or save it to your computer.

    What is a PDF?

    PDF stands for ‘portable document format’.

    Most downloads on this website are PDFs. We use this format to ensure that the document looks the same on everyone’s computer (website pages, by contrast, appear differently depending on how people have set their computer up).

    How do I download a PDF?

    Computers use a program called Adobe Acrobat Reader to download PDFs. If you try clicking on a link to download a PDF and it doesn’t work, you will need to install Adobe Acrobat Reader onto your computer.

    How do I install Adobe Acrobat Reader?

    The process is quite straightforward and is free.

    1. Go to http://get.adobe.com/uk/reader/
    2. Click ‘Download’.
    3. Wait for the window to offer you the option to ‘Run’, then choose this option.
    4. Click ‘Next’.
    5. Click ‘Install’
    6. Wait for the window to offer you the option to ‘Finish’, then choose this option.

    How do I change a download?

    PDFs cannot be changed.

    How do I print or save a download?

    Downloads will open on your computer in a new browser window.

    Inside this window (below all your web browser menus), there will be a toolbar with options for you to print or save the document.

    Close the browser window to return to the Age UK website.

    Can my screen reader read PDF downloads?

    We have made every effort to make our PDFs accessible to screen readers. Please ensure that you have downloaded the latest version of Acrobat Reader from the Adobe Reader website to ensure that accessibility options are included in your version of the programme.

    You can use Adobe Reader to read a PDF out loud with the following shortcut keys:

    • Read the document: Shift +Ctrl+Y
    • Read the open page only: Shift +Ctrl+V
    • Read to the end of the document: Shift+Ctrl+B
    • Pause: Shift+Ctrl+C
    • Stop Shift+Ctrl+E

    You can convert a PDF document into a text file for use with other software and hardware such as Braille printers by opening the PDF and choosing ‘Save as text’ from the File menu.


Close window
Display options

Set the appearance of this website so you can read it more easily

Text size


To see information relating to Northern Ireland, Scotland or Wales set your preference below: