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Are you the victim of a scam?

More than 5 million people a year in the UK are victims of scams, and one in ten people have fallen victim to financial scams losing hundreds or even thousands of pounds.

If you have fallen victim to a scam, it can be devastating. Scams can have serious financial and emotional consequences for victims, and can lead to feelings of guilt, shame, embarrassment, fear, and anxiety. Please know that you are not alone in falling for a scam.

Here are some things that you could do:

1) Report it

As soon as you think you have been scammed, report it to Action Fraud. Reporting the fraud could help them catch the perpetrators and prevent other people from falling victim.

2) Talk about it

It’s really important to talk to someone if you are left feeling anxious, fearful, or guilty after experiencing a scam. Victim Support can help support those who have fallen for a scam, as can Think Jessica.

If you are feeling low or depressed, talk to your GP, who may be able to refer you to a counsellor to talk to.

You can call Samaritans on 116 123 at any time if you feel low or anxious and need someone to talk to.

3) Get advice

If you have lost money or gotten into debt through a scam, contact your local Age UK for advice. They may be able to identify savings or benefits you could receive to help you.

If you are having trouble paying your bills and are worried about what to do, visit your local Citizens Advice for advice.

Find out what Age UK does in your area

Further information


Our Information guides are short and easy to digest, giving a comprehensive overview of the relevant topic. Factsheets are longer with more detail, and are aimed at professionals.

You can download other guides in our series from publications

For more information: Call Age UK Advice: 0800 678 1174

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