Legal advice

older asian couple getting advice

Most of us need legal help at some point in our lives, whether it’s to sort out a problem with benefits, help you write a will, or sell your home. It’s a good idea to know a little about the process, and the best way to find help.

You can get free legal advice from an advice agency on issues like benefits, housing, consumer rights, problems at work and community care.

Advice centres include local Age UKs, Citizens Advice Bureaux, law centres and independent advice agencies. Some can give you initial advice, while others can help with complex cases and even represent you in a court of tribunal.

Other sources of free legal advice

Advice centres aren’t the only place to get free advice.

  • Trade unions: if you’re a member of a trade union, you may be able to get free legal advice through them, not just about employment-related issues. Contact them to find out what they offer.

  • Financial products: Some bank accounts, insurance policies and other products offer access to legal advice. Check the terms and conditions of any you hold to see whether you qualify.

  • Citizens Advice Consumer Service: For help with problems with consumer goods or services, call them on 08454 04 05 06.

How to find a solicitor

Sometimes an advice agency or free service won’t be able to help you, and you’ll need to get advice from a private solicitor. You may need help making a will, setting up a lasting power of attorney, buying or selling a house, or getting a divorce.

Different solicitors specialise in different areas of law, such as criminal, divorce or employment. Find a solicitor who specialises in dealing with your issue.

You can search for a solicitor by contacting the Law Society. They won’t recommend a particular solicitor, so if you have several options, call a few to compare the service they offer.

opens link in new window Download the factsheet Getting legal advice (PDF 292 KB)

We are grateful for the generous support of Dr Naim Dangoor CBE
and The Exilarch's Foundation

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Useful information to download

  • A factsheet with more in-depth advice about how to get the most appropriate legal advice and what to expect from a legal adviser.

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