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It’s not easy to think about a time when you won’t be able to make your own decisions, but it can help to be prepared.

On this page we will explain:


What is a power of attorney?

A power of attorney is a legal document that allows someone to make decisions for you, or act on your behalf, if you’re no longer able to or if you no longer want to make your own decisions.

There are a number of reasons why you might need someone to make decisions for you or act on your behalf:

  • This could just be a temporary situation: for example, if you are in hospital and need help with everyday things such as making sure bills are paid.
  • Alternatively, you may need to make longer-term plans if, for example, you have been diagnosed with dementia and you may lose the mental capacity to make your own decisions in the future.

What is mental capacity?

Mental capacity means the ability to make or communicate specific decisions at the time they need to be made. To have mental capacity you must understand the decision you need to make, why you need to make it, and the likely outcome of your decision.

Some people will be able to make decisions about some things but not others. For example, they may be able to decide what to buy for dinner, but be unable to understand and arrange their home insurance. Alternatively, their ability to make decisions may change from day to day.

Needing more time to understand or communicate doesn’t mean you lack mental capacity. For example, having dementia does not necessarily mean that someone is unable to make any decisions for themselves. Where someone is having difficulty communicating a decision, an attempt should always be made to overcome those difficulties and help the person decide for themselves.

However, if there does come a time when you’re unable to make your own decisions, you will have lost mental capacity and someone else may need to make decisions for you.

These could be decisions about:

  • finances - paying your mortgage, investing your savings or buying items you need
  • health and care - what you should eat, or what type of medical treatment you should have.

Different types of power of attorney

It’s important to be aware that there are different types of power of attorney and you may want to set up more than one. We'll explain:

  • Ordinary Power of Attorney
  • Lasting Power of Attorney
  • Enduring Power of Attorney

What is an Ordinary Power of Attorney?

An Ordinary Power of Attorney allows one or more person, known as your attorney, to make financial decisions on your behalf. It is only valid while you still have mental capacity to make your own decisions. You may want to set one up if, for example:

  • you need someone to act for you for a temporary period, such an when you’re on holiday or in hospital
  • you’re finding it harder to get out and about to the bank or post office, or you want someone to be able to access your account for you
  • you want someone to act for you while you’re able to supervise their actions.

You can limit the power you give your attorney so that they can only deal with certain assets, for example, your bank account but not your home.

It’s important to remember that an Ordinary Power of Attorney is only valid while you have mental capacity to make your own decisions. If you want someone to be able to act on your behalf if there comes a time when you don’t have mental capacity to make your own decisions you should consider a Lasting Power of Attorney.

What is a Lasting Power of Attorney?

A Lasting Power of Attorney (LPA) is a way of giving someone you trust, your attorney, the legal authority to make decisions on your behalf if you lose mental capacity at some point in the future, or if you no longer want to make decisions for yourself.

There are two types of LPA: an LPA for financial decisions and an LPA for health and care decisions.

LPA for financial decisions

An LPA for financial decisions can be used while you still have mental capacity or you can state that you only want it to come into force if you lose capacity.

An LPA for financial decisions can cover things such as:

  • buying and selling property
  • paying the mortgage
  • investing money
  • paying bills
  • arranging repairs to property.

You can restrict the types of decisions your attorney can make, or let them make all decisions on your behalf.

If you’re setting up an LPA for financial decisions, your attorney must keep accounts and make sure their money is kept separate from yours. You can ask for regular details of how much is spent and how much money you have. This offers you an extra layer of protection. These details can be sent to your solicitor or a family member if you lose capacity.

LPA for health and care decisions

This covers health and care decisions and can only be used once you have lost mental capacity. An attorney can generally make decisions about things such as:

  • where you should live
  • your medical care
  • what you should eat
  • who you should have contact with
  • what kind of social activities you should take part in.

You can also give special permission for your attorney to make decisions about life-saving treatment.

If you’re married or in a civil partnership, you may have assumed that your spouse would automatically be able to deal with your bank account and pensions, and make decisions about your healthcare, if you lose the ability to do so. This is not the case. Without an LPA, they won’t have the authority.

You can speak to us about your Power of Attorney needs at your local Age UK


What is an Enduring Power of Attorney?

Enduring Powers of Attorney (EPA) were replaced by LPAs in October 2007. However, if you made and signed an EPA before 1 October 2007, it should still be valid.

You might already be using an EPA without having registered it, so that someone can act on your behalf. This is fine, until you become unable to make your own decisions relating to financial and property matters. Once this happens, your attorney must register your EPA before they can take any further action on your behalf.

An EPA only covers decisions about your property and financial affairs; an attorney doesn’t have power under an EPA to make decisions about your health and care. You might want to consider setting up an LPA for health and care decisions to work alongside the existing EPA.


Choosing an attorney

The role of an attorney involves a great deal of power and responsibility. We explain who you can choose, how they should act and what you can do if your attorney isn't acting in your interests.


How do I set up a power of attorney?

Setting up an Ordinary Power of Attorney

If you want to set up an Ordinary Power of Attorney you should contact your local Citizen’s Advice or get advice from a solicitor as there is a standard form of wording that must be used.

Find your local Citizen's Advice

Setting up a Lasting Power of Attorney

  • Step 1: Contact the Office of the Public Guardian to get the relevant forms and an information pack.
  • Step 2: Fill out the relevant forms – this can be done online or you can download or request a hard copy of the forms. You can fill out the forms yourself, or if you would prefer a solicitor or local advice agency can help you.
  • Step 3: Get your LPA signed by a certificate provider. This is someone who confirms that you understand it and haven’t been put under any pressure to sign it. The certificate provider must be someone you know well or a professional person such as a doctor, social worker or solicitor.
  • Step 4: Register your LPA with the Office of the Public Guardian. This must be done before it can be used. There is a fee to register your LPA, which the Office of the Public Guardian can tell you about. You must register your LPA while you still have mental capacity and it can’t be used during the registration process which takes about nine weeks. If you lose mental capacity but signed the LPA while you still had mental capacity, your attorney can register it for you.

You don't have to use a solicitor to create an LPA. The application forms from the Office of the Public Guardian (OPG) contain guidance to help you fill them out.

Alternatively, you can fill them in online and phone the OPG helpline if you have any issues or concerns.

If you want to use a solicitor, you'll need to pay them to complete the form for you. Fees for creating an LPA vary, so you might want to contact a few to compare their fees and the service they offer.

How much does it cost to set up a Lasting Power of Attorney?

There's an application fee to register an LPA. This must be paid by - or on behalf of - the donor. The donor is the person who’s making the LPA. You may be exempt from paying the fee if you're on a low income or you receive certain income related benefits. 

Make a lasting power of attorney (GOV.UK)

Fill in the forms online - and you can save your details and return if you get stuck. 


How do I make changes to my power of attorney?

As long as you still have mental capacity, you can make changes to your LPA.

All changes made to an existing power of attorney must go through the Office of the Public Guardian.

Office of the Public Guardian

Telephone: 0300 456 0300

Monday to Friday, 9am to 5pm, except Wednesday, 10am to 5pm


What to do if you're having problems with your attorney

If you're unhappy with the decisions that are being taken, there are a number of ways you can make a complaint.

  • If your complaint is a healthcare issue, your local NHS Complaints Advocacy service can support you when making a formal complaint. Find out more from your local Healthwatch.
  • If your complaint is about social care, you could contact the local social services adult protection team to discuss your concerns.
  • If you think you’re in immediate danger, contact your local police force.
  • You can also raise your concerns with the Office of the Public Guardian, which has responsibility for monitoring attorneys and deputies and can investigate allegations of mistreatment or fraud.
    The Office of the Public Guardian can report concerns to another agency, such as the police or social services, if it think it’s appropriate.

Useful contacts if you're considering making a complaint about your care or some other part of your power of attorney.


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Further information

For more information: Call Age UK Advice: 0800 169 2081

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