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Information services

Accurate, local information from Age UK Suffolk.

You can telephone our Countywide Information Helpline on 01473 351234,  email or write to us and our well informed staff will be happy to help you.

We provide information, advice, & support


We have an information centre in Ipswich.


We can provide:

  • An answer to any question concerning getting older in Suffolk.  If we don’t have the answer, we can usually direct you to someone who does!


  •  Information about the range of services provided by Age UK Suffolk and how to contact them.


  • Domestic Information -  details of sources of domestic help such as cleaning, shopping, personal care, mobile hairdressers,  odd jobs, and more.


  • A referral to our Advisor Service if you need to discuss your issue or concerns in more depth. 


  • Details of local social clubs, lunch clubs and day centres.


  • Lists of equipment suppliers, home visiting opticians and chiropodists.


To find out more about these or make any enquiry, please email




We can also provide access to Legal Advice Sessions - 15 minutes of free basic legal advice from local solicitors.

See our list of particpating Solicitors & Estate Planners

More useful information and resources

Age UK has a large range of free Information Guides and factsheets.

visit the Age UK website


Visit the Suffolk County Council website for information about:

Trading standards and customer rights advice for consumers 


How to check that a tradesman in Suffolk is using the Suffolk Trader Scheme, that includes Checkatrade.


To keep up to date with news from Suffolk Trading Standards about scams and rogue trader activities in Suffolk, please visit their sites.


Suffolk Trading Standards Facebook

Suffolk Trading Standards Twitter

Suffolk Trading Standards Blog

Suffolk County Council’s Info Link is an on line source of information on local services, clubs and activities in Suffolk .


Visit the Info Link website


Volunteers assist at our information centres. If you have previous experience of customer service and are interested in joining our volunteer team, please visit our volunteering pages.



Tax help for older people


TaxHelp for Older People (T.O.P) are an independent free tax advice service for older people on low incomes who cannot afford to pay for professional advice.
They can offer initial advice over the telephone, following which an appointment may be made to see you in one Age UK Suffolk's private interview rooms. Home visits can be arranged if required.
Contact T.O.P
Phone: 0845 601 3321



Ipswich Information Centre

41a Upper Brook Street



Phone: 01473 257039


Opening hours: Monday to Friday, 9.00am – 5.00pm



Our Head Office

14 Hillview Business Park

Old Ipswich Road




Information Helpline 01473 351234