Loneliness does not have to be a part of later life. Our Community Helpers befriending service helps isolated older people to reconnect with friends and the community

BME intergenrational indoors

Loneliness is a daily reality for 40,000 older people in London. It can be a month before they speak to anyone, with only the radio or television to keep them company. 

Our Community Helpers befriending service supports older people to break out of the fog of isolation and loneliness by building social confidence and helping them to feel part of their community.   

What does the Community Helpers project do? 

befriending quality standard

  • Matches people to a telephone or face-to-face befriender who assists in building confidence to mix with others
  • Provides information on local groups and activities; befrienders can accompany an older person to an activity for the first time, to help people settle in 
  • Assists older people to make links with people and groups in their local area, and to become more involved with their community 
  • Provides a listening ear and encouraging presence when it's need the most  

Who is eligible for the service? 

People aged 75+ living in Sutton can be referred or refer themselves to the service 

Submit a referral online 

Phone:  020 8770 6959
Email: communityhelpers@ageuksutton.org.uk

befriendingCase Study: Read how befriending helped Marilyn get back on her feet 


Approved provider status

Age UK Sutton's Befriending service has passed the approved provider standard by NCVO.

Further information