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Frailty Outreach Coordinator

2 available role - Watergate Primary Care Network (Newquay Surgeries)

Are you looking for a rewarding job in Health and Social Care supporting individuals to make informed choices about their health and wellbeing? An exciting opportunity has arisen to be part of the Watergate Primary Care Network within Newquay and the surrounding areas.

We are seeking someone with experience of working positively with people with health and social care needs, with an understanding of the voluntary sector in Cornwall. We welcome applications from people who are a good listener with great interpersonal skills who can empathise and provide support in a way that inspires trust and confidence. You will be confident, well organised with the ability to work in a pressurised environment, and computer literate with good IT skills. You will have time for people and be committed to supporting local communities to care for each other.

Working closely with the Watergate Frailty Team and Newquay Surgeries, this role will involve coordinating support for older people by liaising with care teams, local services, and families to identify services and resources. This may include carrying out home visits and assessments, therefore a full driving licence and access to a car is essential. The aim is to develop practical, person-centred support that meet the needs of patients and their families, helping to prevent unnecessary hospital admissions.

If you are creative, dedicated with a passion to improving the Health and Well-being of people and their communities, we would love to hear from you.

If you are interested and want to know more, give our HR Team a call on 01872 266881 for a chat. As an organisation, we encourage flexible working patterns and are open to negotiation and making reasonable adjustments. Talk to us about the flexibility and adjustments you need, and we will explore what’s possible for the role.

Reports to:       Operational Director Age UK CIOS in partnership with the Watergate Social Prescribing Team Lead

Place of Work:  Based in Govenek Hub, Newquay Surgeries of Narrowcliff, Newquay Health Centre and the Wellbeing Hub at Newquay Orchard

Due to the nature of the work, travel is an essential part of the role therefore a driving license and access to a car is essential. You will need to be able to travel independently to and from people’s homes as and when required.

Salary:               £28,870 per annum pro-rata

Hours of Work: Full-time and Part-time available, therefore please let us know how many hours you would like.

Duration:          Fixed term contract until March 2028

DBS:                  This role is subject to an Enhanced DBS check

Since 2022, Age UK Cornwall & The Isles of Scilly, Partners (including Chaos Group, Volunteer Cornwall, Cornwall Neighbourhoods for Change and others) and Integrated Care Board have been working together to improve access to services, with the aim of reducing demand on acute services. Our partnership supports the community, coordinating holistic solutions to local challenges. This partnership and collaboration ensures that the project has a greater engagement and reach within local communities, helping the right people at the right time and developing innovative results.

We pride ourselves in delivering a person-centred approach and a willingness to adapt to a person’s needs and wishes. Individual wellbeing is paramount at all times. Training will be given but your commitment to inspiring people to age well and live well and your values are paramount.

We believe in a world that is fair, inclusive and equitable. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging. We want to recruit people who can add fresh perspectives, innovative ideas or challenge group think. We are especially interested in people whose experiences of life (on a low income, of migration, of being in a racialised community, of the care system, of being LGBTQ+ or living with a disability) help us to see things we might otherwise miss. Whatever your story is we want to hear it.

We will give you the opportunity to make a difference to our future and the opportunity to be part of our close-knit and friendly organisation. If you have ideas, then we will listen and work with you to implement improvements. By joining us you can make a real difference to people in later life.

Rewards and Benefits:

  • 30 days holiday pro-rata for your first year which includes the bank holidays plus
  • 1 day for your birthday (or nearest workday) and
  • 1 or 2 days to take between 1st December and 31st January depending on working hours
  • Your holiday entitlement increases 1 day a year up to a maximum of +8 days pro-rata
  • Healthy Workplace Scheme (search Healthy Cornwall for more information)
  • Cycle and Tech Scheme
  • Health Benefits Scheme
  • Blue Light Card Rewards
  • Age UK discounts app
  • A rewarding and purposeful experience - adding real value to people’s lives

Application deadline: Monday 27th April 2026

Interviews: 11th May 2026 (afternoon) and 12th May 2026 (morning)

To apply:

Job Description: Frailty Outreach Coordinator

Application Form: https://forms.office.com/r/2zM8NdMn2g

CVs and cover letters are not required but can be submitted to support your application if you wish. If you need any support with your application or require your application in a certain format, please don't hesitate to contact us.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

The organisation is positive about employing people with disabilities. We know there’s a wealth of talent among people who have a disability as well as those who have experience of mental or physical health challenges. So, if you need any support with your application or if you require your application in a different format please just give us a call on 01872 266881.

If you choose to disclose a disability on your application form and you meet the essential criteria set out in the person specification, we commit to inviting you to an interview.