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Dementia Line (Flexible Dementia Outreach)

The flexible dementia outreach service is designed to enable individuals who are experiencing the early stages of a dementia type illness to be supported in continuing to pursue their interests, take part in meaningful activities, maintain their independence and retain or develop social contacts.

Trained support workers will spend quality time with each person on a weekly or fortnightly basis, helping reduce social isolation and retain or regain links with their local community.

By allowing a person to remain at home longer, enabling them to retain daily living skills and independence, and by giving them a sense of achievement and purpose, disruptive or challenging behaviour can be alleviated.

Our ethos is to understand the person with dementia, and allow them to be themselves in a safe, non-medical and stimulating environment. This gives their carer valuable respite time, reducing the potential for crisis intervention.

Dementia Outreach Client

The service aims to:

  • Build relationships
  • Promote confidence
  • Maintain independence
  • Reduce isolation
  • Improve daily living skills
  • Encourage hobbies and interests
  • Enhance well being


The service is administered from our office in the Historic Dockyard, Chatham. It is for people aged 55 and over and living in the Medway area.

Referrals can be made by any Health and Social Care Professional or by yourself or family.

The service operates Monday to Friday 9.00am to 5.00pm
If you would like information about this service please call us. All information discussed is dealt with in the strictest confidence.

How to contact us

The Dementia Flexible Outreach Service can be contacted via phone 01634 401099, alternatively you can contact us via e-mail at

Additional Information

For more information on our services: