Age UK Suffolk is no longer able to provide a visiting befriending service although we will continue to support the visiting relationships we already have in place. We do however continue to provide  telephone befriending to older people across the county. Telephone befriending can help to reduce loneliness and social isolation and can be rewarding to both older person and volunteer alike.
 
 
How does it work?
Our befriending service is open to older people aged 60 or over (unfortunately we cannot provide a service to older people with a diagnosis of dementia or complex mental health needs). The service is free and all volunteers are carefully recruited with appropriate checks made.
Once a referral is received, a Befriending Co-ordinator will contact you to discuss the service and find out a bit more about you, such as your interests and hobbies. They will then look to find a suitable volunteer to match you with. The same volunteer telephone you each week, usually on the same day and often at the same time. We always check to see if the ‘match’ is working for both you and the volunteer in the early stages, then contact you at regular intervals to see if all is still going well. We can also help to refer you onto other Age UK Suffolk services.
How can I be referred to your telephone befriending scheme?
• You can call and refer yourself
• A relative or friend can call on your behalf
• A health or social work professional can call for you
If you would like more information or to be referred to the befriending service, please call your nearest Co-ordinator using the details below.
 
 
Contact
Ipswich & area
Nicola May/Ros Gardiner
Phone: 01473 284254/353051
Email: befriending@ageuksuffolk.org
Lowestoft area
Phone: 01502 539280
Email:  sharon.garcia@ageuksuffolk.org
Sudbury and Stowmarket area
Phone: 01787 373491
Email: carol.baker@ageuksuffolk.org
 
Other Befriending Schemes
We also hold information on other organisations and groups that offer befriending or visiting services across the County, and we may be able to put you in contact with a local scheme if that is your preference.
We are always looking for more people to join our team of volunteers - can you spare some time to befriend an older person? If yes, contact our volunteer office on 01473 298684.

Are you lonely?  Or are you caring for someone who is lonely?  There are currently 1.2 million lonely older people in England and we want to help combat loneliness. 

Age UK Suffolk offers a free telephone befriending service which connects older people with volunteers who telephone them on a regular basis for a friendly chat.  

The aim of the service is to reduce social isolation and to help make life more fulfilling.  The befriender can also act as a link to help the befriending client to access a wide range of information, advice and other services.

Telephone Befriending

Why is befriending so important?

  • Over 2 million people over the age of 75 live alone, with over 200,000 saying they go a month without speaking to a friend or relative.
  • It can lead to ill health, depression, mental health issues, alcoholism and malnutrition.
  • Overall a poorer quality of life.

How does it work?

Our befriending service is open to older people aged 60 or over who considers themselves to be lonely or isolated (unfortunately we cannot provide a service to older people with a diagnosis of dementia or complex mental health needs).

All our volunteers are carefully recruited with appropriate checks made. Once a referral is received, one of our befriending co-ordinators will contact you to discuss the service and find out a bit more about you, such as your interests and hobbies. They will then look to find a suitable volunteer to match you with. The same volunteer will telephone you each week, usually on the same day and often at the same time.

We always check to see if the ‘match’ is working for both you and the volunteer in the early stages, then contact you at regular intervals to see if all is still going well. We can also help to refer you onto other Age UK Suffolk services.

How can I be referred to the telephone befriending scheme?

  • You can call and refer yourself.
  • A relative or friend can call on your behalf.
  • A health or social work professional can call for you.  

If you would like more information or to be referred to the befriending service, please call one of our Co-ordinators using the details below.

Contact:

Nicola May/Lyn Voller

Phone: 01473 353061/353051

Email: befriending@ageuksuffolk.org

Other Befriending Schemes

We also hold information on other organisations and groups that offer befriending or visiting services across the County, and we may be able to put you in contact with a local scheme if that is your preference.

Can you spare some time to volunteer and befriend an older person?

We are always looking for more people to join our team of volunteers.

Contact:: The Volunteer Office 

Phone: 01473 298684

Email: volunteer@ageuksuffolk.org


Further information

Related topics