Dementia Wellbeing

The Dementia Wellbeing service practical and emotional support to people with a diagnosis of dementia (or who experience memory problems and may have dementia) and their carers.

Wellbeing Assistants – The Wellbeing Plan (which is completed by a member of staff with the client) identifies what kind of support the older person needs. You will be an additional named contact in the service and will work with people one to one by carrying out or supporting them to engage with areas identified in the plan. You will meet with and support different people.

Befriending - Volunteers are matched with an older person who have been identified as socially isolated and would like a befriender to provide social contact and company by visiting them in their homes.

Co-Facilitator Activities and Reminiscence Group Assistant – Setting up and facilitating creative, dynamic group activities that provide an opportunity for socialising, sharing and being part of the wider community.

NW3 Good Neighbours Scheme

This scheme matches volunteers with isolated, housebound older people in Hampstead, Belsize Park and Gospel Oak. The aim of this support is to reduce isolation, improve mental and physical health and help people stayed connected with their local community. It can help improve the older person’s confidence, self-esteem and wellbeing.

We need people who can commit to a weekly visit, during the day for up to a year. We cover training and expenses.

Download the role profile

Charity shop 

Our shop at Leather Lane (EC1N 7TJ) needs reliable, motivated people to assist in the day to day running. Tasks will include sorting and preparing donations, customer services, covering the till as well as general tidying.

You will need good communication skills and will enjoy providing good excellent customer service. This role is suitable whether you have previous experience of retail or want to gain experience in this area. 

Download the role profile

Campaign Action Group members

The Campaigns Action Group is led for and by older people to campaign on issues they care about.

The group aim to get to grips with the problems that affect older people. These may be large or small issues but members aim to deal directly with the people and organisations involved to make a change.

The group meet every other month and each meeting also hosts a speaker from another organisation. Previous speakers have come from the Social Care Institute for Excellence, ClientEarth and Living Streets.

If you’d like to get involved please email

Visiting clients at our resource centres

Our Great Croft Resource Centre in King’s Cross provides a stimulating and engaging environment for older people. We are looking for volunteers who speak Bulgarian, Polish or English to visit the centre and spend time with members. This will include conversations, buddying during activities and helping to make their time at the centre enjoyable.

If you have a couple of hours to spare between 10am - 2pm during the week and would like to make a difference to the quality of life of older people, we want to hear from you.

This is a great opportunity for anyone interested in working within health, social care or medicine.

Care Navigators Chaperone

Care Navigators are health or social care professionals based in GP practices who have specialist knowledge of services available to older people. 

We are looking for volunteers to chaperone and support older people in getting to and from their health care appointments. Many of these may be crucial appointments.

This role is ideally suited to someone who has flexibility and availability during the day and is fit and able to travel around the borough.

It is an excellent opportunity for anyone who is considering a career in health, social care or medicine. 

Download the role profile

Opening Doors London (ODL)

ODL, a subsidiary charity of Age UK Camden, provides a range of services for men and women aged 50 and over who identify as being lesbian, gay, bisexual and/or trans.

The service is currently expanding to cover the whole of London, and we are looking for volunteers to help with the following activities:

  • Men's film night
  • Raise a Glass' fundraising
  • Men's pub night
  • Women's film night
  • Sunday lunch and film Club
  • Mixed line dancing

See the Opening Doors London website for more information.

Information and Advice Service

Volunteers play a vital role in supporting our Case Workers to deliver a quality advice service to older people in Camden. Our team helps people to access benefits and offers support in later life planning, debt and other issues that impact on quality of life There are a number of pathways for volunteers in this service including:

  • assisting at the information desk or outreach sessions
  • completing Attendance Allowance forms with clients
  • conducting six week review of cases
  • checking transparency of records

For anyone interested in learning about advice services this is an excellent way to be part of a team and learn from the inside. It is also an good way for anyone with previous skills and knowledge to stay engaged. Training and induction is provided, and there is scope to develop in this role.

Download the role profile


Counselling, psychotherapy and group therapy 

This service provides free individual counselling and group counselling/psychotherapy to people over 55 in Camden. Individual counselling is offered to all residents over 55, including those with early stage dementia and those who are unable to leave their homes, for whom monitored home visits can be arranged.  We are always looking for:

  • Honorary Individual Counsellors/Psychotherapists
  • Honorary Group Counsellors/Psychotherapists

To volunteer with us you must have completed a supervised 100 hours of counselling. Hours of volunteering are agreed in advance with the team manager.

For more information about the counselling roles and to apply, please dowload the relevant documents below:

Honorary Individual Counsellor/Psychotherapist task description and person specification

Honorary Group Counsellor/Psychotherapist task description and person specification

Application form
Declaration form
Monitoring form

Please email your forms to

Not able to volunteer regularly – but would still like to help?

If you can’t commit to volunteering on a regular basis maybe you could help us with fundraising.

How to apply

If you have any questions, or would like to apply for any of the non counselling roles, please email If you would like help with completing the application form, please let us know and we will be happy to help.

Volunteers are provided with appropriate training and support and out of pocket expenses are reimbursed.