Work for us
“I enjoy working for Age UK Norfolk and spend a lot of time supporting older people in their homes, it can be humbling to see how much this is appreciated. It’s really rewarding to know that I am supporting older people to have a voice and to remain independent.”
- Gemma, Age UK Norfolk Advocate.
Work with Age UK Norfolk
At Age UK Norfolk, we’ve been supporting older people in our communities for over 75 years. As a trusted local charity, we’re here to make life better for older people across Norfolk through services such as Information and Advice, Advocacy, Money MOT, Companionship, Digital Inclusion, and Travelling Companionship.
When you join our team, you’re not just taking a job — you’re making a real difference to people’s lives every single day. Whether you’re working directly with older people or behind the scenes, your skills and compassion will help us create a more age-friendly Norfolk.
Why Work for Age UK Norfolk?
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Make a difference – help older people stay independent, connected, and supported.
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A great place to work – we’re a flexible, friendly local employer that values work-life balance.
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Fair pay – as a Living Wage Employer, everyone at Age UK Norfolk earns a real Living Wage.
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Age-friendly employer – we welcome and support people of all ages in our workforce.
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Positive culture – join a supportive, purpose-driven team where every role matters.
Information & Advice Adviser
Hours of work: 30 hours a week
Location: Hybrid
Deadline: 13th May 2026
We are seeking a motivated and compassionate individual to join our Information and Advice team, supporting older people across Norfolk to live well, independently, and with dignity. This is a flexible hybrid role, combining office-based work (at least one day per week in our Norwich office), home working, and regular home visits across North Norfolk, with travel expenses reimbursed. You will provide high-quality information, advice, and casework, building trusted relationships and working with our experienced team and partner agencies. While covering all areas of advice, the role has a strong focus on Welfare Benefits, helping clients understand entitlements, maximise income, and access the support they need.
Apply for a job with Age UK Norfolk
Take the next step. Your skills and passion can change lives. Download our application form, fill it in, and email it to humanresources@ageuknorfolk.org.uk to apply.
