Skip to content

Information and Advice

  • Location: Age UK Norfolk
  • Price: Free
Call 0300 500 1217 for more info

Age UK Norfolk
Henderson Business Centre
51 Ivy Road
Norwich
Norfolk
NR5 8BF
United Kingdom

Our confidential free information and advice helpline is available to anyone aged 50 or over, their family, carers or professionals by phone or email.

Opening Hours: Monday - Friday 10am-4pm The lines can get busy so please do leave us a message and we will get back to you

**We have a planned closure of our Advice line From Tuesday 13th February reopening Friday 16th February at 10am to allow for some staff training**

Our experienced Age UK Norfolk advisers can help you plan for later life on a wide range of subjects, including:

- Benefit entitlement checks
- Support in claiming benefits
- Help with grants
- Assisting you to complete forms and registration for Lasting Power of Attorney
- Social Care Assessment
- Paying for care and support
- Local clubs and groups
- Transport
- Searching for care home vacancies

From September we also have limited availability for face to face advice appointments at our head office at the Henderson centre. Please note these appointments must be pre-booked and we are unable to see anyone who drops in

View Age UK publications

Age UK have a range of information guides and factsheets available on their website

https://www.ageuk.org.uk/services/information-advice/guides-and-factsheets/

Attendance Allowance Guidance Notes 2022

Click on the link below to access our latest Attendance Allowance Guidance Notes document.

https://www.ageuk.org.uk/bp-assets/globalassets/norfolk/pdfs/attendance-allowance-guidance-2022.pdf

Emergency Contacts

If you are contacting us about an issue is an emergency please contact the relevant emergency service using the information sheet below.

https://www.ageuk.org.uk/bp-assets/globalassets/norfolk/pdfs/emergency-contacts-2022.pdf

Information and Advice Referral Form (for professionals)

https://www.ageuk.org.uk/bp-assets/globalassets/norfolk/original-blocks/our-services/ia/age-uk-norfolk-advice-referral-form-v2.docx