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Our Information and Advice Service provides free, impartial advice and all the right information you need to make informed decisions on housing, benefits and other issues affecting older people.

We offer a free and impartial Information and Advice service for older people and their carers or families on a wide range of topics, including benefits and housing. 

If we cannot help you, we can help you find a suitable alternative organisation that may be able to assist you with your issue, such as Citizens Advice or relevant authority.

We regret that we are no longer able to provide you with an Advocacy service. If you need an advocate please contact Kent County Council on 03000 416161 or click here for their web page.

If you would like to contact us to find if we can help, or would like to make an appointment, please call us on 01795 532766, or alternatively, you can email us at:

You may also be able to find the help you need by checking the Age UK factsheets or completing the benefit calculator on the Age UK website. You can find the links for these below.

  • Age UK Information & Factsheets

    Full information on a wide variety of topics affecting people in later life from claiming benefits to care homes.

    Age UK Information & Factsheets 

  • Age UK Benefits Calculator

    Find out whether you're eligible to claim benefits from Attendance Allowance to Pension Credit using Age UK's online Benefits Calculator.

    Age UK Benefits Calculator 

If you would like information about other Age UK Faversham and Sittingbourne services, please view our services page.