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Page updated 03/05/2021 information correct at time of publication

During these difficult and unprecedented times, Age UK Lindsey remains committed to providing the best support to older people in East Lindsey, West Lindsey and North Lincolnshire.  To ensure the safety and well-being of our clients, staff and volunteers, it has been necessary to alter the way in which we deliver our services and suspend all social activities, but this enables us to focus our efforts on maintaining access to essential support, information, and advice, at a time when it is needed most. Our telephone lines remain open Monday - Friday, and information is available on our website at all times.

Coronavirus - a short guide

Age UK has produced a short information guide about looking after yourself during the coronavirus pandemic

Current Service Status

Week Commencing: 3rd May 2021
Service Status Notes
Information & Advice

Open Monday - Friday 9am to 12.30pm. Please call 01507 524242 for information and advice on age-related issues.

Our Befriending team are making regular calls to those most at risk from loneliness and social isolation. Call 01507 524242 for more information.
Keep Connected

Our Keep Connected Team are making regular well-being checks. Call 01507 524242 for more information.
High-street Shops

Most of our high-street shops are now open. Click here for the latest updates.
eBay Store

Our eBay shop is open 24 hours-a-day! Click here to visit our store.

How we can help you

Information & Advice

Our I&A team continues to provide vital support by telephone to ensure that older people, their families and carers still have access to information, advice and support, relevant to their needs.  The service remains free and confidential and is available Monday to Friday.

Supplementary to our usual range of topics, the team is able to provide information about essential services during the coronavirus pandemic. We have established a process by which we can still help with benefit applications and are continually updating our website with news and links to further resources, helping our clients to remain safe and well at home.

  • Call 01507 524242 (option 1) for further details


We have adapted our Befriending Service to provide regular telephone calls to those most at risk from loneliness and social isolation during the pandemic.

  • Call 01507 524242 (option 3) for further details

Keep Connected

In response to the outbreak, we have pulled together staff and volunteers from our Befriending and Lunch Clubs teams to ensure that you Keep Connected.  We are making regular well-being checks by telephone, and ensuring that the most vulnerable members of our community are not left isolated or without essential services and supplies.

  • Call 01507 524242 (option 3) for further details

Directory of Services

Our directory of local and national services is available to view online, ensuring that you and your loved ones have direct access to the information you need, when you need it most.

Staying Healthy and Well

Public Health England’s Every Mind Matters service has launched a new suite of tips and advice, focussed on looking after people’s mental wellbeing during the coronavirus (COVID-19) outbreak.

The range of new Every Mind Matters resources, designed specifically to help manage our mental health during coronavirus, include a tailored COVID-19 Mind Plan, content for individuals and their loved ones on managing their mental wellbeing during the outbreak, and support for specific mental health issues such as anxiety, stress, low mood and trouble sleeping. Every Mind Matters encourages people to create a personal Mind Plan, a quick and free interactive tool offering tailored mental wellbeing advice. More than 1.9 million Mind Plans have already been created since the launch in October 2019.

Click here to find out more

Staying Active at Home

Public Health England has produced a booklet providing practical advice to older adults to help maintain and improve strength and balance using home-based activities. Click on the link to download your copy.