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Age UK Medway is a local charity working in the community to support older people in Medway, their families and carers.

We want everyone to be able to love later life, and that's why we do what we do. So that even when people grow old, they can still feel as young.

In the beginning

Age Concern has had a presence in the Medway Towns since the 1970s. In 2010 the Age Concern’s Gillingham and Strood merged to become Medway Age Concern, and in 2012 we made the transition to become a local partner of Age UK, becoming known as Age UK Medway. In 2018 we expanded our service range even further by adding the Faversham team to our Homecare group.

During the last four decades the organisation has built a strong reputation locally for quality, providing a full range of care and support services for the growing older population of the Medway Towns.

Present day

Working from three main centres across the Medway Towns, and now one within Faversham, we have been offering care and support services to our community for forty years. The range of services has continued to expand to meet the changing needs of the local older population and to meet the Government, Local Authority and Health agendas.

It is our ambition to continue to be a powerful presence in the Medway and Kent communities for at least another 40 years, ensuring that our communities’ older people are cared for with dignity, respect and promoted independence.

We are fully committed to;

  • Work with and for older people
  • Provide the highest possible standard of care and support
  • Treat people with dignity and respect
  • Provide responsive and flexible services
  • Promote the independence of all older people
  • Provide services that meet the needs of the individual
  • Promote the rights of people who use our services

We provide a wide range of care and support services to older people across Medway and Kent including, but not limited to;

  • Homecare services in Medway and Faversham
  • Social clubs in Strood and Gillingham
  • Volunteer befriending service
  • Garden maintenance
  • ‘Handy Van’ handyman service
  • Meal delivery service
  • Two specialist dementia centres
  • COGS therapy groups held throughout Medway
  • Flexible dementia outreach service
  • Bathing and foot care services
  • ‘Call in Time’ friendship telephone service
  • Charity shop in Gillingham
  • Information and advice / signposting

Age UK Medway liaises closely with a number of other agencies and organisations who work with and for older people. Funding for Age UK Medway’s activities is provided in a number of ways. We charge for a number of our services in a community focussed way, ensuring affordability and providing support with finding the money needed to meet the costs. We also utilise small grants, general fundraising, legacies and charitable donations from the community as well as reinvesting the takings from our charity shop in Gillingham.

John Norley Image

A message from John Norley – CEO of Age UK Medway

Our website is packed full of information and images that describe our services, help you find the right services to meet your needs, and provide you with news on special events, fundraising, and how you could become involved with Age UK Medway.

Working from three main centres across the Medway Towns, we have been offering care and support services to our community for forty years.

It is our ambition to continue to be a powerful presence in the Medway community for at least another 40 years, ensuring that our communities’ older people are cared for with dignity, respect and promoted independence.

Over 700 people in Medway use our services each week, and with a wealth of backgrounds and experiences, our centres are always bustling with people making new friends, old friends becoming reacquainted and, perhaps most importantly of all, people enjoying later life.

With plenty of activities to stimulate every interest, trips out and pampering treatments every day is an opportunity to learn, enjoy and be stimulated by life.

What we do

  • We give advice

    Our trained advisors offer free information and advice to older people and their families. In 2016 our advisers helped local older people to claim over £670,000 that they were entitled to.

  • We offer homecare services

    We offer home support services to help with shopping, cleaning and gardening. We help over 100 older people to get their food shopping every month.

  • We befriend

    Our volunteer befrienders visit lonely older people in the community who have no one to talk to. In 2016 our volunteers visited more than 200 older people who would otherwise be alone.

  • We provide day services

    Our day centres have a wide range offer a safe and comfortable environment for clients to enjoy interaction with peers from their community. With a meal included in the cost as well as transport, and access to the day trips that take place, and even a spot of bingo.