Information and Advice Officer Opportunity

Do you have experience of working in an advice or guidance setting? Are you passionate about helping to make a difference for older people living in North Worcestershire?

Our Information and Advice team provide a comprehensive, high quality service offering information, advice, signposting and other support as appropriate to meet the needs of clients. We pride ourselves in offering a local, person-centred service to thousands of older people and their carers across North Worcestershire.

• Job title: Information and Advice Officer
• Place of work: Location will be determined by business need but will include working in Age UK North Worcestershire premises across the organisation, outreach venues and in clients’ homes. The role may also involve working from home.
• Responsible to: Information and Advice Manager & Chief Executive Officer
• Hours of work: 37 hours per week (Job Share will be considered)
• Salary: Up to £13.89 per hour (dependent on experience)
• Annual leave: 5 weeks plus bank holiday (pro-rata for Job Share)
• Post: Permanent
• Start date: As soon as possible

Please click here for a full copy of the I&A Officer Job Description and Personal Specification.

Benefits of Working for Us

Age UK North Worcestershire is committed to equal opportunities, principles and practice. The benefits of working for us include:
• Pension Scheme
• Training and Personal Development opportunities
• Flexible working policies to help you maintain work-life balance
• A welcoming, supportive workplace
• Part of a team making a real difference to older people's lives
• Company Sick Pay

How to apply

Please send you CV and Covering Letter to:

Mrs Trudy Pavitt (I&A Manager), Age UK North Worcestershire, 51 Windsor Street, Bromsgrove, B60 2BJ
Email: HRAdmin@ageuknorthworcs.org.uk

Closing date for applications: Friday 13th February 2026