FAQs
Here are some of our most frequently asked questions.
What services does Age UK Tunbridge Wells provide?
Age UK Tunbridge Wells offers a wide range of support services for older people including Dementia Services, Community Hot Meals, Befriending, Information and Advice, Advocacy, Cognitive Stimulation Therapy (CST), and Independent Living Support.
How can I get help from Age UK Tunbridge Wells?
You can access our support by contacting us directly via info@ageuktw.org.uk or by calling 01892 522591. We offer free advice and can guide you to the right services.
Is Age UK Tunbridge Wells part of Age UK?
Age UK Tunbridge Wells is a locally independent charity. While we are part of the Age UK network, we are independently funded and run by a local team to support the older people in Tunbridge Wells and surrounding areas.
How do I volunteer with Age UK Tunbridge Wells?
To become a volunteer, visit our volunteering page and fill out the online form. We have roles ranging from befriending and kitchen help to reception support and drivers.
How can I donate to Age UK Tunbridge Wells?
You can support us by donating via our JustGiving page or by contacting us directly. Your donation helps fund many of our vital services like dementia services, befriending and free information and advice.
What areas does Age UK Tunbridge Wells cover?
We support older people living in Tunbridge Wells and surrounding areas including Cranbrook, Hawkhurst, Matfield, Brenchley, Horsmonden, Lamberhurst, Paddock Wood, Goudhurst and Paddock Wood.
How do I refer someone to your services?
You can refer yourself, a loved one, or someone you care for by contacting us on 01892 522591 or emailing info@ageuktw.org.uk. We’ll talk you through the next steps.
Are your Information and Advice services free?
Yes, our Information and Advice Service is completely free. Last year alone, we helped local older people claim over £1.2 million in benefits they were entitled to.
What is the Community Hot Meals service?
Our Community Hot Meals service delivers freshly prepared hot lunches and supper packs to older people at home. Meals are cooked daily by our in-house chefs and delivered with a friendly check-in.