Charity Quality Standard

The assessment concluded that Age UK Wyvern meets the requirements of the Charity Quality Standard, demonstrating effective management, safe and reliable services, and positive outcomes for older people in the community.

Key Message 

Age UK Wyvern is delivering high-quality, well-governed services that meet nationally recognised standards and effectively support older people across its communities. 

Key Findings 

The assessment confirmed that Age UK Wyvern is a well‑run, client-focused organisation delivering services aligned with the CQS framework.

Evidence demonstrated: 

• Strong leadership and governance, with clear oversight and accountability
• Effective safeguarding and risk management practices
• Good staff and volunteer engagement, contributing to service delivery 
• Structured service delivery, designed around local community needs 
• Robust operational processes, supported by appropriate documentation 

Strengths 

• Broad and impactful service offering addressing multiple aspects of later life support
• Significant volunteer base enhancing community reach and capacity
• Consistent quality standards applied across all sites
• Demonstrated commitment to continuous improvement and compliance

Certification status

✅ Awarded