This page explains how Age UK Kensington & Chelsea uses any information visitors gives to us on the Age UK Kensington & Chelsea website, and the ways in which we protect visitors' privacy.

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use appropriate technologies to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party unless you give us permission to do so. We do not send you subsequent communications unless you give us permission to do so.

What information do we collect?

We use customer contact information from the 'contact us' form to send the visitor information or materials requested by the visitor. The visitor's contact information is also used to contact the visitor when necessary, for example, to fulfill a query.

Cookies

Cookies are tiny software files that are stored on a computer or mobile device when an individual visits a website. Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future. You can find out what cookies the Age UK Kensington & Chelsea website use in the table below.

For more information about the different types of cookie, visit the About Cookies website .

Cookie Purpose
UserSetting This functional cookie remembers the individual's colour and location preferences so that next time they use the site these are displayed rather than the sites default settings.
ASP.Net_SessionId When you access this website a cookie is generated with a unique session ID. This cookie will expire when the browser is closed.
vidi  This cookie enables Age UK's Intellitracker software that helps us analyse information such as visitor numbers and browser usage so we can continue to improve your experience of our website.
BCSI-CS-5B059C53EB35D97E
The information in this cookie is used to track the activities of individuals who have visited this site via third-party websites.
 __utma / __utmb / __utmc / __utmz Age UK uses a tool called Google Analytics to give us statistical data on the performance of our website. These cookies are placed by Google Analytics.

 

Privacy Policy

We use 'session cookie' on our website, which store some of the visitor's 'preferences' while they move around the site (like font sizes). Cookies are pieces of data created when users visit a website. Visitors can set their computer not to accept cookies. Session cookies are deleted when visitors leave the site. They do not contain any personal information about users, and do not hold any information about which sites they visited before the Age UK Kensington & Chelsea website.

We collect log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way visitors move around it. Log files allow us to record visitors' use of the site. Our hosting provider, uses the log file information to provide us with website usage information.

What happens when visitors link to another site?

Age UK Kensington & Chelsea website contains links to other websites. This privacy policy applies only to our site, so visitors should always be aware when they are moving to another site and read the privacy statement of any site which collects personal information.

We do not pass on any personal information about our visitors to any other site.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures visitors are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Age UK Kensington & Chelsea is the operating name of Age Concern Kensington & Chelsea. Registered Charity No: 1082658. A Company Limited by Guarantee. No: 03926026. Registered office: 1 Thorpe Close, London, W10 5XL.