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Helping older people live independently at home

What is the Out of Hospital service?

A spell in hospital can leave you feeling anxious and sometimes quite vulnerable. The Out of Hospital Service works with you for up to 4 weeks to reassure you and help you identify what you need to get back on your feet and build longer-term confidence following discharge from hospital.

Who is the Out of Hospital service for?

The service is available to older people who are discharged following a stay in hospital. To be eligible for this service you must be aged 65 or over, live in Gloucestershire, be registered with a Gloucestershire GP and be happy to have a home visit from one of our team to discuss your needs and circumstances.

How can the Out of Hospital service help?

We have a dedicated team of paid staff and trained volunteers available to help you maintain your independence and continue to live confidently at home. Following your discharge from hospital, we will arrange for one of our Community Support Coordinators to visit you at home as soon as is practically possible.

Our service can include:

  • A 'Safe and Well' Home Safety Check
  • Support to access benefits advice and guidance, eg Attendance Allowance
  • Information, advice and sign-posting to other services relevant to your needs
  • Practical tasks such as initial and essential food shopping to help you settle back at home
  • A volunteer visitor who can help rebuild your confidence and support with tasks such as posting letters, light shopping, accompanying you to collect your pension.

Our aim is to work in partnership with you to develop a 'support plan' based on what you need to build your confidence and independence over the longer term.

How to be referred to the Out of Hospital service

Any health or social care professional, relative or friend can refer you or enquire on your behalf - or you can refer yourself.  There is no charge for this service as it is funded by Gloucestershire Clinical Commissioning Group (GCCG).

Contacting us

To make a referral or if you would like more information about the Out of Hospital service, please phone us on 01452 420937 or 420928.  The Out of Hospital Service is provided Monday to Friday 9.00am - 5.00pm (there is also a 24-hour answerphone so you can leave a message).


Out of Hospital
Age UK Gloucestershire
26, Station Road

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