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Age UK Lindsey offers a free and confidential information and advice service for older people, their families and carers.

What can you advise me on?

Our advisers are trained to help you on the following topics:

  • Social care - such as finding a care home or getting some help at home, and how it's funded.
  • Your income - including free benefits checks, help with applying for pension-age benefits and pension advice.
  • Your home - information on staying warm at home
  • Local services - those provided by Age UK Lindsey and our partners across the region.
  • Social clubs - helping you to enjoy an active life.

How do I access the service?

Due to the coronavirus outbreak, the Informaion and Advice service is currently only available via the telephone and our website.  To speak to one of our advisers, please call 01507 524242.

Can I send you an email?

Information sent via email is not always secure, therefore the best way to submit a written enquiry is to complete our online referral form.  Click here to complete the form.

I want to speak face-to-face with someone, is this possible?

Unfortunately, due to the coronavirus outbreak, all face-to-face appointments and drop-in sessions have been suspended.  We can still help you though, please call our advice team on 01507 524242.

Do you do home visits?

Unfortunately, due to the coronavirus outbreak, all home visits have been suspended.  However, we can still help you, please call 01507 524242 to speak to one of our advisers.

Can I refer someone else to the service?

Yes.  If someone you know could benefit from our I&A Service you can refer them by completing this online form.

How much does the service cost?

Our Information and Advice service is completely free to access, however we rely on donations and funding to keep the service running. If you would like to make a donation, please speak to one of our advisers or click here to find out more.

Concerned about coronavirus?

Find out more about what we can all do to reduce the risk of catching or transmitting coronavirus and Age UK Lindsey's response to the outbreak

Quality MarqueAge UK Lindsey has been awarded the Information and Advice Quality Marque.  Click here to find out what this means.

  • Read our info guides

    Age UK produces free information guides and factsheets on a wide range of topics, including home adaptations, dementia, and advice for carers. You can find a complete list of guides and factsheets on the Age UK national website.

    Age UK factsheets and info guides 

  • Find information online

    If you prefer to read information online, the Age UK national website has information and advice on many topics, including how to find a care home, how to avoid scams, and Power of Attorney. Click on the link below to find out more.

    Age UK information online