Skip to content



The dementia advice and support service has two dementia advisers to support people with dementia and their family carers.

The service provides ongoing support from a named person and familiar face that people feel they can contact, enabling the person with a dementia to have a voice, and ensure a diagnosis of dementia means their needs are met and they can maintain a high quality of life.

We have explored different avenues for people to access us, including drop in services, helpline, newsletter, twitter, computer courses, trips and memory events, to reflect the diverse nature of dementia and those affected by it.

We work closely with other health and social care agencies within Trafford, including Trafford Memory Service, Trafford Council and Trafford NHS.

Examples of support provided include helping people complete attendance allowance forms, advising what to say to a GP when addressing symptom concerns, referral to and liaison with social services and care providers to enable access to care, equipment and community transport to improve quality of life, information events and social gatherings, and generally being a listening ear when needed.

In addition we provide emotional support, information about different forms of dementia, symptoms, managing different situations, and how to enable the person with dementia to live as full a life as possible, to maintain their skills, family roles and social opportunities.

Hub Meetings

We have three hub meetings a month, in Hale, Urmston, and Sale, for people with dementia and their carers:

Urmston: 1st Tuesday of the month from 1.30pm to 3.30pm at Age UK Trafford, 1-3 Church Road, Urmston, M41 9EH.

Sale: 3rd Tuesday of the month from 1.00pm to 3.00pm at United Reform Church, Montague Road, Sale M33 3BU.

Hale: 4th Thursday of the month from 1.30pm to 3.30pm at All Saints Church, Hale Road, Hale Barnes, Altrincham WA15 8SP.

Attendees can meet others in a similar situation, share tips and experiences, listen to speakers on a range of relevent subjects, get advice and support from a Dementia Adviser, and provide mutual peer support, which is invaluable. 

Drop in Sessions

We also have two drop-in sessions per month where you can have direct advice and support form a Dementia Adviser

Urmston: 4th Friday of the month from 10.00am to 12.00noon at Age UK Trafford, 1-3 Church Road, Urmston, M41 9EH.

Sale: 2nd Thursday of the month form 1.30pm to 3.30pm at Fiona Gardens, 29 Atkinson Road, Sale M33 6GG

Silver Surfer

We have also offered carers a chance to learn computing skills through a five week silver surfer course which can help reduce isolation by encouraging carers to use the internet and use social networking technology as additional support. See our Silver Surfer page.


Our bi-monthly newsletter promotes upcoming events, news on dementia, tips and information that may be useful to all. We circulate to everyone presently on our database as it is a great way to share the benefits of peer support and to keep in touch with those who feel they are not ready to accept more direct contact just yet.

We also work in close collaboration with the Memory Service, in particular, if your needs change unexpectedly we can help you re-engage with the service so that you can recieve the additional support your need.

When the time is right we also have a specialist day support service for people with dementia - please see our page on Day Support for further information.

Dementia Awareness Training

We offer free staff training for local businesses to gain a valuable insight into the many forms of dementia in order to better support their ageing customers as well as family and friends. Please watch the short film below for more information.

Dementia Awareness Training: 



For more information on any of the above contact our dementia advisers - Laura Flanagan and Gaye Williams (or their admin. support Patrick Cunningham) - on 0161 746 3944.
or email:

Mild Cognitive Impairment

We are also developing a programme of support for people diagnosed with Mild Cognitive Impairment (MCI).  At present this development is in its early stages as we do not have the resources yet to take it further than providing a low level of ongoing support.  However, if you want more information please see the links to videos below which are on the NHS England Youtube site.  There are two videos, one for professionals and the second one for members of the public.  Both videos were made at Age UK Trafford and include Trafford patients with a diagnosis.

Dementia and Memory Loss Support

Download our free information leaflet about Dementia and Memory Loss Support