About us

Who we are

Age UK Worcester, Malvern Hills & Hereford Localities is an independent local charity, created by the merger of Age UK Worcester & Malvern Hills and Age UK Hereford & Localities at the start of 2024.

We've been working in the local community to help older people for many years now; assembling a dedicated office & shop staff team and a huge number of dedicated volunteers to help us deliver local services and activities to older people across Herefordshire (excluding HR9 postcodes) & Worcestershire.

We're a local brand partner of the national charity Age UK which was formed after the merger of Age Concern England and Help the Aged. We're a registered charity and a company limited by guarantee.

We're governed by a Memorandum and Articles of Association and have Directors who are also Trustees.

Our mission is to make a positive difference to the lives of older people by providing services that help maintain self-respect, dignity and independence, provide support as needed and serve to enhance the quality of everyday life.

How we are funded

We are supported by donations from the public, income from our charity shops, and some charitable grants; with over 60% of our funding coming directly from our charity shops.

Organisation structure

As a charity, Age UK Worcester, Malvern Hills & Hereford Localities has a Board of Trustees whose job it is to monitor the organisation’s strategic objectives. The Trustees also help to govern the organisation and direct how it is managed and run.

The CEO works closely with the Trustees to carry out the day-to-day running of the organisation.

The Trustees are responsible for the good governance and financial management of the charity, and for ensuring that its core purpose of helping older people is carried out. Generally, trustees include: the Chair, Deputy, Treasurer and Board members.