Information & Advice Drop-In

What are they?

Opportunities to visit our Information & Advice team at local community venues to get free, confidential and non-judgmental advice on wide range of topics.

Please note: there is no need for an appointment! However, the nature of your enquiry may require further work to be carried out and a dedicated appointment may be suggested by our team.

Our expert advisors can offer:

• A service that is free, confidential and non-judgemental
• Information and advice that is accurate and up to date
• An explanation of your options
• Assistance with identifying and claiming benefits
• A wide range of free factsheets and leaflets
• If we are unable to help you, we will put you in touch with a trusted organisation who can
  

Our advisors can cover:

• Welfare benefits - advice for people over retirement age, including working out benefit entitlements and offering assistance to complete claim forms
• Residential and community care - helping people identify the care and support they need, including help accessing Social Services and advice on how to pay for care and support.
• Housing issues - staying warm at home, home adaptations and advice on housing options for older people.
• Accessing local services - providing details of services, support, groups, and activities available locally
• Legal - information on wills, power of attorney and how to deal with an estate
• Family and personal matters - social isolation and bereavement.

Is there a cost?

No, these are free drop-in sessions.

When and where?