Information & Advice

Please note, this service is not available outside Age UK Barnsley - Head Office's catchment area.

Age UK Barnsley
36A Queens Road
Barnsley
South Yorkshire
S71 1AR
United Kingdom

Email: information@ageukbarnsley.org.uk
Telephone: 01226 776825

Age UK Barnsley offers a free and confidential Information and Advice service for over 50s, as well as their families and carers.

About Us

Our experienced staff have extensive knowledge of benefits available to over 50s, along with a strong understanding of local facilities and services.

If we’re unable to provide the information or advice you need, we will always aim to signpost you to an appropriate organisation.

We can also offer home visits and pre-arranged appointments where circumstances make this necessary.

https://www.ageuk.org.uk/bp-assets/globalassets/barnsley/information--advice-new.pdf

Get in touch

You can access the service by telephone or email.

We also have a range of useful information booklets and leaflets available to browse in our Eldon Street shop, VINTage UK Barnsley. Alternatively, you can download a wide range of Information Guides and Factsheets from the Age UK website.

Telephone: 01226 776825
(9:30am–3:30pm. Please leave a message outside of these hours.)

Email: information@ageukbarnsley.org.uk

Topics we cover

Our Advisers are trained to help you in many areas, and will be able to support you with Advice and Information on the following:

• Benefits – free benefit checks, to identify entitlement to Pension Credit, Housing/Council Tax Benefit, Disability Benefits, Carers Allowance and provide help with applying for benefits
• Social Care – Getting help at home, funding of social care, assessment process, support for carers and other relevant advice
• Housing – Information on Housing Options such as Social Housing
• Your Home – Information on Aids and Adaptations, preventing falls, Staying Safe
• Legal – Information on Wills, Power of Attorney, how to deal with an estate
• Energy – Free Home energy Checks, installation of small energy efficiency equipment, advice on energy efficiency measures/grants, Warm Homes Discount and cost of living payments

Compliments and complaints

We understand that there may be times when you wish to provide feedback, make a comment, or raise a complaint about our Information & Advice Service.

To help us respond appropriately and efficiently, please refer to our Comments & Complaints Policy.

For more information about the policy, please call 01226 776825.

Out of Hours

If you need to speak to someone outside of our usual hours, the Age UK national Advice Line is available 8am–7pm, 365 days a year, on 0800 678 1602.