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Free and confidential information and advice service for older people, their families and carers.

Woman helping man with advice

What is our Information & Advice Service?

The information and advice service aims to provide support and advice on a variety of different issues including welfare benefits support and fuel poverty. The service is one of the charities most popular and for good reason. We have helped hundreds of elderly members of our community receive financial support and other forms of practical help such as blue badges.


  • Pennywise Project

    Click the button to learn about exciting smarter saving advice, a new project at Age UK Barrow and District.

  • Energy Efficiency

    We can offer you energy efficiency tips and help you access grants to improve your heating and insulate your home. Contact us to find out more!

  • Radar Keys

    Radar keys - Radar Keys provide access to thousands of disabled toilets across the UK, the National Key Scheme allows for disabled people to access those disabled toilets. Radar Keys are available from the reception at Lakeland House for a price of £1.50. Contact us to find out more.

  • Welfare Benefits

    Free and confidential expert advice.

    If you are of pensionable age and need help with any aspect of welfare benefits, call us to make an appointment with one of our benefits specialists who will be happy to help you. Click to find out more.

  • Information And Advice

    This service is by far the most popular we offer and it is very apparent to see why. We offer a "gold star" service and our advisors get fantastic feedback from our clients. We work tirelessly to provide the best service possible and never satisfy with anything less than the best outcomes for each individual client. 

    We pride ourselves on seeing firsthand the difference this service can make to peoples lives and encourage you to get in touch to find out how we can help you today.

  • Information & Advice - Statement of Service

    You can download the Information and Advice team's Statement of Service here

    Click Here (PDF, 168 KB)

IAQP Certificate

View our Information & Advice Quality Programme Certificate

Free booklets and online information

Contact Us Today

For more information Call us on: 01229 831 425 Get in touch via email: