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How Beloved Homecare is helping seniors living in the Trafford Borough

Beloved Homecare

Published on 05 August 2020 12:30 PM

Beloved Homecare is a family run business based in Urmston. Managing Director & owner Mark Collier lived and went to school in the Urmston area during his childhood years. Mark was motivated to create his own home care company in 2015 after being dissatisfied with the level of service delivered by several local care providers. Today Beloved Homecare is the only ‘Outstanding’ rated care provider in Trafford (as regulated by the Care Quality Commission) and has recently been named one of the top 20 homecare providers in the North-West ( Their homecare in Trafford services can vary from 30-minute a day up to and including 24/7 continuous care.   

Mark started his own care company after being dissatisfied with the level of care being provided to his Mother who was living Alzheimer’s disease

Mark’s mother was diagnosed with Alzheimer’s disease in 2004 shortly after his father passed away. He saw first-hand how difficult it was to support a loved one through the various stages of the illness. His mum’s wish was to stay within the comfort and familiarity of her own home for as long as possible. Mark then decided to research various home care companies, who specialised in dementia care. After obtaining aid from one care provider to another he shortly discovered that the level of care delivered from all these providers was the same if not similar, poor and inconsistent. He then decided he could do a better job and in 2015 he set up his own care company after conducting 12 months research and completing his Level 3 Care Diploma.

Click here to read about Mark’s personal experience with Alzheimer’s disease.

Shortly after Mark obtained his Care Diploma, he decided to take the Franchise route and bought the Franchise Heritage Healthcare Trafford. In January 2020 he later bought out of that franchise and rebranded the organisation as Beloved Homecare, which has many of the original staff since the organisation started trading in 2015.

Wife Wendy is the Registered Care Manager at Beloved. Her background is 20+ years working with elderly patients in an NHS setting. Wendy’s expertise is finding workable solutions for clients and families.

Their homecare in Trafford services is widely used by families across the borough of Trafford. You can view the reviews left by their clients on independent review site,, which at the time of writing, is rated 9.9 out of 10 stars.

The only home care provider in Trafford with an ‘Outstanding’ rating by the CQC

As of the time of writing Beloved Homecare is the only Care Quality Commission (CQC) rated “outstanding” homecare business in the Borough of Trafford. Due to their commitment towards developing staff, they also have an Investors In People Bronze accreditation. Mark says that this is all the result of the dedication of the family team and the care team in place.

“We receive many job applications every month for jobs as carers with ourselves. We take on only a few of these applicants as they need to understand our values and pass the “mums” test i.e. would we allow the applicant to support and care for our own mum and other family member?”

Our aim is to keep your loved ones safe and enhance their quality of life

Families trust us to care and support their loved ones which is a privilege for us. We set the bar high when recruiting staff. Any organisation is only as good as its staff and it can take a long time to build an excellent reputation but not so long to tarnish a reputation” 

Beloved Homecare provides home care visits from 30-minutes a day up to and including 24/7 continuous care. They tailor the care for the individual by speaking to the person, their family and carrying out thorough care assessment of needs.

Getting in Touch | Homecare in Trafford

Visit for further details on their homecare in Trafford services.

To arrange a discussion or informal chat with Mark contact our Urmston based care office on 0161 711 0750 or alternatively via email