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Getting Advice

Place Based Prevention

How does Place Based Prevention work?

The Place Based Prevention helplines act as one stop shops for independent information and advice for anyone in Cumbria who is aged 18 and over. Where a client could benefit from more assistance, we arrange a home visit by one of our Case Workers to provide face to face support and complete a holistic assessment of needs - with our staff supporting people to improve their health and wellbeing and maintain independence.

To contact our Helpline call 08443 843 843

We’ll make sure that everything’s covered so you get the right information and advice. And we’re often able to give answers and solutions there and then.

We get calls about so many things and we deal with hundreds of different questions. If needed, we’ll arrange for one of our case workers to make a follow-up call. Or we might decide, together, that it would be better for a partnership organisation to get in touch.

Who does Place Based Prevention work with?

The Place Based Prevention programme is for anyone in Cumbria who is aged 18 and over and needs help to deal with issues they are facing and wants support to improve their quality of life. Our Case Workers can help with a very wide range of issues including:

  • General well-being – helping tackle feelings of depression or loneliness; feeling worried or struggling to relax; dealing with bereavement
  • Income and employment – checking people are claiming all the benefits to which they are entitled, helping with money management
  • Housing – help and advice for those who are struggling to manage their home or feel unsafe
  • Social isolation – for those who feel unhappy with the level of contact they have with friends and family or who need help accessing local activities
  • Leaving hospital – making sure people are safe and supported in the first few weeks after they leave hospital
  • Health – reducing the risk of falling at home, general health advice and help with staying fit and active
  • Aids and adaptations – equipment or minor adaptation needs in the home to help with mobility / daily living

PBP – helping people maintain health and independence in their home and community. Part of the Health and Social Wellbeing System and supported by Cumbria County Council


Place Based Prevention uses Compass in Cumbria which is a groundbreaking way of linking the Third Sector, Social Care and Health together providing a connected and holistic service for the residents of Cumbria.

It is an information sharing website used by most of the third sector organisations in West Cumbria, so you are bound to find the information you need.

Click here to go to Compass eHub, select your area and/or the relevant tab from the menu to find the information what you are looking for.

Compass In Cumbria

We need volunteers so we can support as many people as possible to access local services & activities!

As a volunteer you could:

  • Meet & greet visitors on reception & answer calls
  • Deal with enquiries over the phone or face to face
  • Provide information to help people to access services
  • Help people with form filling e.g. Blue Badge & Attendance Allowance forms etc.
  • Provide adminstration support

If you are interested in volunteering with us apply now or for more information contact us

Apply to volunteer

Other information you may find helpful