Skip to content

Shop Manager Upper Tything

About us

Age UK Wyvern is an independent charity committed to enhancing the lives of older people. As a local partner of the national Age UK organization, we focus on providing high quality services tailored to the needs of our community.

Our services range from dementia support to home assistance, aimed at fostering independence and improving the well-being of older adults. We are funded through public donations, income from our charity shops, and grants. Our shops play a vital role in funding and connecting with the community.

At Age UK Wyvern, we are dedicated to fostering an inclusive and supportive workplace. We value diversity and recognize the unique perspectives and experiences each team member brings. Together, we can achieve our mission to enhance the lives of older people.

Role Overview

Hours of work: 37.5 hours (5 days out of 7). Fully flexible between 8:55am - 5:05pm trading over 7 days.

Salary: £13.20 per hour / £25,740 per annum

Location: Upper Tything, Worcester, WR1 1JZ

The Retail - Shop Manager will report directly into the Retail Commercial Manager and lead a team of Retail – Assistant Shop Manager(s) and Volunteers within our retail portfolio.

  • You will manage the day-to-day operations of the store and team ensuring customer excellence.
  • You’ll be proactive and motivated and understand the importance of working collaboratively to achieve Retail’s strategic direction of travel to increase profitability, grow gift aid contribution and overall financial contribution within your store to support the wider organisation.
  • You will positively promote Age UK Wyvern within your local community to gain volunteer support & grow stock donations.
Closing date: 29th August 2026 (Due to the anticipated high volume of applications, we reserve the right to close this vacancy early. We therefore encourage you to submit your application as soon as possible.)

Interview date(s): W/C 1st September 2026

Download full job description

Why join us?

  • Make a difference: your work will directly impact the success of  Age UK Wyvern. Helping to fund for our cruciall support services and activities to support older people across Herefordshire & Worcestershire.
  • Career growth: opportunities for professional and career development.
  • Friendly environment: be part of a supportive, passionate team that shares your commitment to making a positive impact. Age UK Wyvern is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees - Download our Equality, Diversity & Inclusion policy.
  • Employee benefits:
Generous holiday allowance
Private medical insurance
Casual dress code
Long service awards
Cycle to work scheme
Pension scheme
Tickets for Good
Blue Light Discount

How to apply

If you are a motivated and customer-focused individual who is looking to make a real difference, we would love to hear from you. Please send us your CV with a Cover Letter detailing how you meet the person specification. Ensure your application includes examples of your experience relevant to the role.

Please return your completed CV and Cover Letter by email to hr@ageukwyvern.org.

If you do need to send us hard copies, please mark the envelope Private & Confidential and send to:

FAO HR, Age UK Wyvern, Wyvern House, Portland Road, Malvern, WR14 2TA.

Recruitment Pack