Skip to content

What is it?

Our telephone befriending service offers people aged 50 and over, living in the Barnsley Borough, a regular friendly conversation over the phone with one of our volunteer befrienders.

The aim of the service is to reduce loneliness and isolation, increase personal wellbeing and to provide companionship.

A regular call for a friendly chat can make all the difference for someone who is feeling lonely!

We can all feel lonely or isolated at times.  This could be because we live on our own or may be when we are caring for someone.

Sometimes it's just good to talk!

Our telephone befriending service offers a regular weekly call and is free to people using the service.  You just need a phone (mobile or landline).

Our volunteers and the people they call often become good friends as a result of the regular contact.

Is there anyone who can't use telephone befriending services?

Telephone befriending services may not be as helpful for people with memory loss, dementia or mental health issues who need higher levels of support.  These conditions may affect the person's ability to build a telephone friendship and, in some instances, people with these conditions may actually find the calls more distressing.

If this applies to you or someone you know, we will be happy to try to help you find a local service which may be able to support you better, this could even be one of our other services.

Contact Us:

For more information or if you, or someone you know could benefit from telephone befriending, contact us:

Telephone: 01226 776 820

Email: enquiries@ageukbarnsley.org.uk