Charity Online Sales and Logistics Assistant
Age UK Lincolnshire is an independent local charity, part of the Age UK brand partnership, supporting more than 6,000 older people every month. We have an exciting vacancy for a part time Charity Online Sales and Logistics Assistant to support our growing online store and logistical operations.
- This role is based in Horncastle with travel to our other store locations
- 12 Hours per Week
- £7,618 per Annum (£22,222 FTE)
Our vision, a world where older people flourish, is delivered through a commitment to our values and our promise to deliver.
Are you looking to make a difference in an organisation that holds our customers at the heart of all we do?
Do you have the enthusiasm and passion to meet the challenges of driving sales within charity retailing?
About the role
We are seeking a motivated and detail-oriented Part-Time Online Sales & Logistics Assistant to support our growing online store and logistical operations. You’ll play a key role in ensuring smooth day-to-day operations, creating product listings, customer service, and order fulfilment. Additionally, you will be responsible for coordinating the booking and scheduling of donation deliveries and collections, ensuring efficient and timely service for donors and customers.
Key responsibilities include managing listings on platforms like Shopify, Vinted, eBay, and Etsy; processing orders, returns, and customer inquiries; monitoring stock and assisting with inventory control; scheduling furniture deliveries and collections; promoting Gift Aid and handling donation paperwork; supporting promotional campaigns and tracking sales; and ensuring compliance with policies.
The successful applicant will need to be energetic and driven, with a hands-on approach and experience in a fast-paced, customer-focused environment. The post holder will be expected to work independently without supervision and travel for training, collections, and stock transfers.
Driving: Full UK licence and access to a car required
For a full list of responsibilities, qualities and attributes please refer to the job description and person specification.
What’s in it for you?
Age UK Lincolnshire is an inclusive and innovative organisation that listens to our employees and clients to ensure they feel valued, respected and recognised. All employees have access to:
- Access to an Employee Assistant Programme provided by BUPA
- In house Mental Health First Aider support
- Full training for the role
- To be part of an organisation that really makes a difference
- Job satisfaction and feeling valued
- Blue Light Card
- Charity Worker discounts, including a dedicated Age UK portal (AON)
- Discounted tickets for events provided by Tickets for Good
- Uniform and all PPE
Role subject to Disclosure and Barring Scheme.
How to apply
Please click here to complete our application form. We encourage applicants to refer to the job description when completing their application, demonstrating their skills and suitability for the role.
CVs will not be accepted.
Closing Date: Sunday 17th August 2025
Interview Date: August 2025
If you have any questions about the role, get in touch with the Human Resources Department by calling 01522 696000 or email hr@ageuklincolnshire.org.uk
We reserve the right to close the advert before the closing date if we receive a sufficient number of applications
Our Commitment to Safeguarding
Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincoln & South Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training.