Here's how you can get in touch with Age UK North, South & West Dorset.
Our Main office:
Rowan Cottage, 4 Prince of Wales Road, Dorchester, DT1 1PW
Opening hours Mon - Friday 10am - 4pm (subject to change due to COVID-19 restrictions)
General Enquiries Email:
Our other locations
Dorchester Charity Shop - Trinity Street, Dorchester
Weymouth Charity Shop - St Thomas Street, Weymouth
Bridport Charity Shop - West Street, Bridport
Our social club
4 Prince of Wales Road
Our charity shops
Dorchester Charity shop
12/13 Trinity Street,
Weymouth Charity shop
1 St Thomas Street,
Bridport Charity shop
16 West Street,
Our office for Age UK products
Age UK Dorset Enterprises,
4 Prince of Wales Road, Dorchester,
Making a complaint
Whilst we work hard to deliver good quality services at Age UK North, South & West Dorset, we recognise that sometimes things can go wrong. If you want to make a complaint about any aspect of the charity, please email firstname.lastname@example.org or write to us at Age UK North, South & West Dorset, 4 Prince of Wales Road, Dorchester DT1 1PW, setting out the details of your complaint.
We will respond to you within 10 working days. If you are not satisfied with the response, you can contact the relevant Head of Service or the Chief Officer, who again will respond to you within 10 working days.
If you feel that the matter remains unresolved, please write to the Board of Trustees at the above address.