Feedback from a wonderful Weymouth lady aged 101, still living independently.
Age UK North, South & West Dorset have found her a volunteer to keep in touch with over the phone, so she doesn’t get lonely.
On asking how her first telephone call went with her new friend she said:
" I feel as if I've known her for years. It's unbelievable."
“We are very pleased with the service”
“Service is always very good. Nothing in my opinion requires any improvement”
“Very considerate and welcoming attitude”
“You have it just right”
“Friendly and helpful”
“This is a wonderful service”
Information & Advice
“We have today heard from DWP that they have agreed to an Attendance Allowance being paid to my wife which takes effect from 22nd June 2020"
As my wife’s health and mobility have been deteriorating considerably Over the past year or so we cannot say how much this funding means to us. Fortunately It appears that some local assistance has been brought to our attention and we are now in a position to proceed with arrangements for permanent help.
As I mentioned previously, you have been absolutely delightful in giving us the considerable help we needed to put the daunting paperwork together. Such a professional and straightforward lady. I am sure we wouldn’t have achieved such a favourable result without her patience .”