Skip to content

Whether you are completely new to computers or want to learn more about the internet, video calling, online shopping, emailing or using Microsoft Office programs, we can offer a service that suits you.

Age UK North, South & West Dorset can help with the purchase and set-up of broadband and equipment (computers, laptops, notebooks and smart phones). We can teach you how to use them and get you online! call us on 01305 269444

About

Dorset Council, working with its team of volunteer Digital Champions, is running a free digital hotline, to help anyone in Dorset with computer queries, including helping people get online for the first time.   

 

Help is available over the phone for:

• setting up video calls such as Skype and Facetime to keep in contact with friends and family

• providing help to get online for grocery shopping 

• setting up and using new devices 

• support for all digital NHS services and e-Consult 

• support to use all digital appliances and solve problems 

 

Anyone can call the Dorset Digital Hotline with an IT question on 01305 221000 (Option 2) weekdays from 10am to 12 noon.  Outside those times, please leave a message.

 

Age UK North, South & West Dorset is working in partnership on this initiative.  For any queries not solvable by telephone, Age UK North, South & West Dorset can do a COVID safe home visit to offer one-to-one IT support. This is charged at £17 an hour.

 

In-home support is available for assistance with the purchase and set up of equipment, (smartphones, tablets, laptops, computers), and general assistance when needed.