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Care and Support Services Update 27 March 2020 – Coronavirus (Covid-19)

During this period of restricted movements to try and reduce the spread of the Coronavirus (Covid-19) to people over the age of 70 we have, unfortunately, had to suspend some of our Care and Support Services to protect both our customers and our staff.

Temporary arrangements for this Service are now in place as follows:

  1. Customers who have visits for CLEANING ONLY

If we visit you for cleaning ONLY then you will not be having a visit from us in the usual way until further notice.  This is because a cleaning visit is classed as a non essential visit within the government guidelines and we are therefore not allowed to visit you for this purpose.

A member of the Age UK Rotherham team will, however,  be ringing you regularly to make sure you are continuing to be safe and well and to try to assist you with any problems you have wherever possible.

  1. Customers who have visits for essential shopping and meal preparation

If we are visiting you under our Little Bit of Help Service, then essential visits will continue to take place. This will be for essential local shopping and meal preparation if you have nobody else that can do this for you.

The Little Bit of Help Service will not be taking on any new customers during the period of restrictions.

 

A helping hand with everyday tasks so you can stay independent for longer

Bus Icon Help to get you out and about or accompany you to appointments.
Iron Icon Cleaning and laundry tasks such as ironing.
Trolley Icon Going shopping with you or doing your shopping for you.
Plate Icon Planning and preparing meals with you.
Providing companionship to help you do the things you like to do such as hobbies, crafts, reading or outings. Or, we can keep someone company for a few hours whilst a carer has a break.

There is a charge for this service, as we do not receive any funding to provide it. By buying this service you are helping us to continue to support older people in Rotherham.

If you'd like 'A Little Bit of Help'

Call us on: 01709 786 955

or email us at: csssupport@ageukrotherham.org

Other information you may find helpful