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Age UK Rotherham offers a free and confidential information and advice service for older people, their families and carers.

Woman helping woman with advice

COVID-19 UPDATE

Coronavirus (Covid-19) update 27.3.2020

During this period of restricted movement, we have unfortunately had to suspend our home visiting service within the Information and Advice team, to protect both clients and staff.

The Team are providing a extended telephone service Monday to Friday 9:00 to 16:00 on 01709 835214 (option 2).

Also contact can be made via email. info@ageukrotherham.org

Referrals for help with benefit applications including Attendance Allowance, Blue Badges and benefit checks are still being taken; and some may be able to be completed by phone.

At no point will an adviser ask for bank details from you.

The DWP have relaxed the rules on backdating any successful claims, and will backdate applications to the first point of contact with us or them. They are also  cancelling renewals for limited period awards and making them  indefinite awards during this exceptional period. This will ensure payments currently being made will not stop.

We can provide:

  • Information factsheets and leaflets
  • Further contact addresses if specialised help is required
  • Help with form filling
  • Benefits information

For more information, contact our team of advisers:

Tel: 01709 835 214
Monday - Friday 9:30am - 3.30pm
Email: info@ageukrotherham.org

Please note that our office in the Old Town Hall complex has now closed. However, we still have a very active Information and Advice team that can offer telephone advice and also home visits, if required.

From 1st December 2017 Age UK Rotherham's Information and Advice Service will be offered to people above or just approaching their current state retirement age, and their carers. This will allow the Charity to focus on its specialist role within the local advice sector through the provision of information and advice that relates to issues of concern to older people in terms of: maximising income through retirement age benefits, getting support to live independently, and to access the health and social care that they need.

Free booklets and online information

Other websites you may find helpful

If you know an older person who is being abused or who may be at risk of abuse, then you might find information on this website useful. Whether you know the individual involved through your role as a professional, carer, relative or friend, we all have an important part to play in safeguarding them from abuse. Any form of abuse is unacceptable, no matter what justification or reason may be given for it, and it is very important that we are aware of this and know that help is available. Don't let abuse go unnoticed, don't ignore, report it!