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Age UK Wiltshire offers free and comprehensive advice on a wide range of subjects.

We can help you identify the problem, explain the choices available and help you decide what you want to do. We may be able to provide individual support if you need further help to resolve the problem.

If you'd like to arrange some care at home or have a question about social care, we can talk you through the system and where to get started so that you can access the right support for you. 

Our services

  • We can provide information and advice around accessing, arranging and paying for care and support, including community care and residential care. 
  • We can explain the choices you have around local authority assessments and social care including care packages and care home placements, as well as give advice on local authority charging rules and eligibility criteria.
  • We can provide support with understanding and challenging decisions about social services and health services. 

How we deliver the service

  • Telephone advice, including appointments
  • Email advice
  • Face to face appointments
  • Information guides and factsheets 

Our resources

Information & Advice - your suggestions and feedback

Demand for our Information & Advice service is growing and we’re keen to expand our services so we can support as many people as possible across Wiltshire and Swindon. We would welcome your ideas on how you think we should do this.

Common questions

Latest NEWS! for Carers in Wiltshire

We are excited to announce our new partnership work, and commitment to supporting unpaid carers in Wiltshire as a part of 'Carers Together Wiltshire'.

This partnership will allow us to provide tailored support to the thousands of individuals across Wiltshire identified as a carer.

Find out more

Your most common enquiries answered!

We provide free, confidential and impartial advice on a wide range of topics and have created some frequently asked questions to cover the things we get asked about most often - from benefits to care and lots in between.

Frequently asked questions