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This service is being delivered using face-to-face and home visits as necessary, utilising existing covid-safe practices 

The Preventative Support Service (PSS)  18+ includes:-

  • Contact & Triage
  • Information & Advice
  • One-to-one support & holistic assessment
  • Outreach Services

The aims and objectives of the service are to improve the quality of life for people over the age of 18 with long term conditions and dementia. We will help and support people through the process by guiding them to the best possible options and solutions for the individual.

Are you aware that yout might be entitled to benefits and services? If you are  unsure what these are, or how you can get them, we can help to point you in the right direction.

Through these services we can enable individuals to make informed decisions, to improve their lives, increase their confidence, and reduce isolation.

The contact & triage team will talk with you about your needs and concerns and discuss what help you would like to receive. We will then provide information and direct you to the most appropriate service and support.

Who can use the service:

If you are you over 18 with a long term condition and/or dementia and living in Coventry. 


Contacting us is free of charge and most of the services that we link you to are also free. If there is a charge for a specific service we will explain this to you when you enquire.

Contact Us:

Telephone: 02476 231999

Our service is confidential and no information is passed on without your consent or knowledge.