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The Friendship Companion role helps older individuals who are lonely or socially isolated to regain confidence and reconnect with their community. By offering friendly companionship and supporting them in getting out and about—whether on foot, by bus, taxi or community transport—you will empower someone to take small steps toward independence.

This is a flexible role, with meetings typically taking place weekly as agreed with your companion. Regularity and reliability are vital in building trust and achieving meaningful progress together.

Main Duties:

  • Supporting an older person in your local area to feel more confident going out
  • Creating a simple goal plan and encouraging small steps to achieve it
  • Accompanying your companion on outings (e.g., walks, buses, shops, cafés)
  • Providing friendly conversation and a listening ear
  • Promoting positive thinking and offering encouragement
  • Regularly reporting progress or concerns to the Charity Activities Manager or Befriending Manager

Training & supervision:

You will receive a full induction and light safeguarding training. You'll also meet the lead coordinator and be shown how to use support resources. Ongoing support is provided by the Charity Activities Manager and Befriending Manager.

Personal Qualities and Experience:

  • Friendly, approachable and empathetic
  • Reliable, honest and patient
  • Strong communication and listening skills
  • Enjoy meeting and supporting new people
  • Understanding of older people’s needs and a genuine desire to help
  • A good sense of humour is always appreciated!
  • Ideally some knowledge of local transport options and the area

For more information on the role:

volunteer@ageukhull.org.uk

www.ageuk.org.uk/hull

01482 324644

Age UK Hull & East Riding

Axida House

350 Preston Road

Hull, HU9 5HH