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How can I get support from Age UK Islington and Islington Carers Hub?

Updated 22nd March 2021

We’d like to reassure you that Age UK Islington is here to support adults (16 yrs+) and unpaid carers through Islington Carers Hub. Despite the lockdown, we’re able to carry on providing people with our full Wellbeing in 1 support service. 

  • Helpline: 020 7281 6018, Mon to Fri, 9 – 5pm

  • Email: /

  • Guidance & practical support – you can talk to us about anything you’re struggling with. This might be if you’re feeling low, for bereavement support, or about housing or money worries.  

  • Connections to partners – we start by listening to what you want to achieve and then we work out how you can get there. We can help connect you to specialist support through our network of partners.

  • Connections to emergency help – to access food and other vital supplies.

  • Wellbeing calls - to check-in regularly with our clients most in need


Are you delivering your full Wellbeing in 1 support?

  • We’re continuing to deliver our full Wellbeing in 1 operations, with our staff currently working from home.
  • Our Helpline will continue to provide you with information & guidance, and where beneficial, connect you to one-to-one support from our caseworker staff by phone.
  • We'll be working closely with GP practices and integrated network teams.
  • We’ve a new range of festive online Get Together activities, and support to help people get online

Please look out for further updates in the coming weeks.


How do I get information about your Activities Programme?

Our community Get Togethers are still on hold, until we’re guided by the government guidelines that it is safe to re-open them.  However, we are continuing to develop the range of activities we can deliver online which we'll continue to do beyond Covid-19. See our Get Together pages for details complete with Festive Get Together Calendar.

We have some provision for one to one support for those people who want to try out our online activities for the first time.  This is available through our Tech Break support sessions.

We’d really like to share information about support which you can access, resources and future online activities by signing up to regular Age UK Islington mailings

How do I sign-up to your mailings?

Sign-up to our regular Age UK Islington mailings for ideas to inspire you to keep active and connected, and live events which you can take part in online.  They can also keep you up to date with the latest guidance from how to save money to health issues.

Let us know you want to be added to our mailing list here:

Our mailings can help you to:

  • Stay active – read about exercise tips or take part in online classes suitable for all levels of mobility and fitness, delivered by leading national & local partners.  There's creative workshops available too!

  • Keep engaged - try out new recipes, learn a new hobby, see highlights of leading museum collections, do puzzles and much more!

  • Keep informed – stay up to date with changes in social distancing guidelines, keep safe by learning about e.g. scams, find out about vital services and support.

  • We've also a Partner Newsletter which we send out regularly.

Helpline support over Easter

Age UK Islington Helpline

Age UK Islington's Helpline will be able to help you Monday to Friday 9am to 5pm, with the exception of Good Friday (2nd April) & Easter Monday (5th April)

Call 020 7281 6018 / email

We are Islington Helpline

During the Easter period, you can call the We Are Islington Helpline (run by Islington Council), from 9am to 5pm.

Call 020 7527 8222 / email

Minicom: 020 7527 1900  

Mental Health Support

You can find out more about how to access mental health support, including crisis support on the Islington Council Mental health website or call 020 3317 6333.

Financial Support

The Islington Council website has a list of financial support available for residents.

Getting tested

Help and guidance on booking a Covid-19 test is available here.

Find your local testing centre here.

Testing Centres in Islington are:

  • Islington Assembly Hall, open seven days a week, 10.30am - 8pm.

  • Arsenal Community Hub, open Monday - Friday, 10.30am - 6pm.

  • St Luke's Holloway, open Monday - Friday, 10.30am-6pm.

  • Vibast Community Centre, open seven days a week, 10.30am - 8pm.

  • Check the website for the latest updates.

Silverline (Age UK National partner charity)

The Silverline Helpline - 0800 4 70 80 90

Call anytime to speak with one of their friendly advisors.  Ideal if you'd just like to chat, or to discuss anything that's concerning you. For older people. 

They are open every day, 365 days a year, 24 hours a day.