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How can I get support from Age UK Islington and Islington Carers Hub?

Updated 10 January 2022

Age UK Islington supports adults of all ages (16 yrs+), including unpaid carers, in complex situations or with smaller worries, from money to transport to getting out. We provide advice and we carefully connect people to expert agencies and social groups. 

  • Helpline: 020 7281 6018, Mon to Fri, 9 – 5pm

  • Email: /

  • Guidance & practical support – you can talk to us about anything you’re struggling with. This might be if you’re feeling low, for bereavement support, or about housing or money worries.  

  • Connections to partners – we start by listening to what you want to achieve and then we work out how you can get there. We can help connect you to specialist support through our network of partners.

  • Connections to emergency help – to access food and other vital supplies.

  • Wellbeing calls - to check-in regularly with our clients most in need


How are you delivering your Wellbeing in 1 support?

  • We deliver support to adults of all ages via our Helpline on 020 7281 6018 and by phone.
  • In response to the current Covid-19 situation, face-to-face appointments can only be arranged if this is the only way to support a client.
  • We deliver a range of Get Together Social Activities and Support Groups, with some via Zoom and others in-person.
  • Our Helpline is our first point of contact for information & guidance. Where beneficial, we'll connect you to one-to-one support from our caseworker staff by phone.
  • We work closely with GP practices and integrated network teams.


How are you currently delivering your Activities and Support Groups?

Age UK Islington delivers a range of Get Together social activities and Support Groups, with some taking place online via Zoom and others in-person. See our Get Together pages for further details.

We have some provision for one to one Digital support for those people who want to try out our online activities for the first time.

We’d really like to share information about support which you can access, together with other resources and upcoming activities by signing up to regular Age UK Islington mailings

How do I sign-up to your mailings?

Sign-up to our regular Age UK Islington mailings for ideas to inspire you to keep active and connected, and live events which you can take part in online.  They can also keep you up to date with the latest guidance from how to save money to health issues.

Let us know you want to be added to our mailing list here:

Our mailings can help you to:

  • Stay active – read about exercise tips or take part in online classes suitable for all levels of mobility and fitness, delivered by leading national & local partners.  There's creative workshops available too!

  • Keep engaged - try out new recipes, learn a new hobby, see highlights of leading museum collections, do puzzles and much more!

  • Keep informed – stay up to date with changes in social distancing guidelines, keep safe by learning about e.g. scams, find out about vital services and support.

  • We've also a Partner Newsletter which we send out regularly.

Other Useful Support Information

Crisis Mental Health Support

You can find out more about how to access mental health support, including crisis support on the Islington Council Mental health website or call 020 3317 6333.

Getting Covid vaccine

Find out how to book your Covid-19 vaccine available here.

Silverline (Age UK National partner charity)

The Silverline Helpline - 0800 4 70 80 90

Call anytime to speak with one of their friendly advisors.  Ideal if you'd just like to chat, or to discuss anything that's concerning you. For older people. 

They are open every day, 365 days a year, 24 hours a day.

Accessing healthcare

Please see information shared by North Central London Clinical Commissioning Group about accessing healthcare.


Jubilee Bank Holiday Weekend

Age UK Islington offices and helpline

Our offices and helpline will be closed during the Jubille Bank Holiday Weekend from Thursday 2 to Sunday 5 June.

Activities & Get Togethers

Sobell Better Get Together will run as usual on Thursday 2nd June and they will be having a Platinum Jubilee party with games and snacks.

Music Appreciation will run as usual on Friday 3rd June & the theme will be ‘Music for a Royal Occasion. Celebrating the Queen’s Platinum Jubilee.’

LEGO Social will not be running on Thursday 2nd June and Yoga & Meditation will not be running on Friday 3rd June.

For further information about these activities and how to book, see our Get Togethers page.