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Getting Started Using IT

  • Try our Digital Guides

    Step by step instructions to help guide you

    We're all on a digital journey! Getting an email address, getting access to the internet, booking GP appointments online, all require an investment of time and an open-ness to discovering new ways of doing things. With this in mind, we've created a series of digital guides, specially developed to help people to get the most out of technology.

    How to - Get an Email Address

    How to - Get Connected to the Internet

    How to - Choose an internet Provider

    How to - Join an Online Group (using Zoom)

    If you'd like more help to try joining a Zoom meeting or to use a digital device, we can connect you to one-to-one support sessions (see on the right) and groups. Contact our Helpline: 020 7281 6018 or Activities Co-ordinator.  

  • Helping you to get confident using IT

    Get help from a Digital Support Volunteer

    We can connect you to one-to-one digital support sessions and to digital support groups, so you can get the most from your smartphone or digital device.  Friendly, knowledgeable volunteers can help with questions about how to use your device to:

    • Join a Zoom meeting or activity?
    • Make day to day admin easier?
    • Connect to wifi or shop online?

    Fortnightly Tech Break group sessions

    We also have regular fortnightly online group training sessions on Zoom, with the following planned:

    Thurs 19th May, 12noon - 1pm: "Basic Pa$$w0rd Do's and Don'ts".

    To book for a Tech Break group session, contact Activities Co-ordinator, Carmen Alcovedes.  She can also connect you to one-to-one support. Click to email or call 020 7281 6018.