Let's Talk Housing Repairs, Handyperson and Community Transport

The Lets Talk session in November included talks from Islington Council about Managing Housing Repairs and the.Council Handyperson team. We also heard from Transport for London about Accessible Transport and Dial a ride.

See below for helpful information and resources that were shared within the session and additional guides that might be useful.

Have you ever been to one of Age UK Islington's Let's Talk sessions? If not, you might like to take a look at this video which gives an impression of what goes on!

If you are a council or housing association tenant and need
housing repairs, the following information will be useful. 

It’s important to check your tenancy agreement for who has responsibility for repairs and the response times that you can expect for different categories of repairs. The criteria for whether a repair is an emergency / urgent / non-urgent should also be given within your agreement. Housing organisations will also let you know how to report communal repairs and how quickly you can expect these to be completed.

For small repair jobs, where it’s acceptable within your tenancy agreement, you might also want to consider paying for help to get the repair fixed – e.g. using a handyperson scheme, ask friends or neighbours for recommendations or find a supplier using a site such as Check-a-Trader.

See a list of Islington Housing Associations including contact details to request a repair.

See the Islington Council Housing Repairs Let's Talk Slides

See the Islington Council webpage - Managing Housing Repairs

❤️ Handyperson service

See the Islington Council Handyperson Let's Talk Slides

See the Islington Council webpage - Handyperson Service

❤️ Accessible Community Transport service

See Transport for London information:

Improving Transport Accessibility for All

Getting Help from Staff on the public transport system – including buses and tubes.

More information

See the Age UK factsheet with further comprehensive housing information, including housing repairs.

Age UK factsheet: Home Improvements and Repairs

❤️ Further support

If you're not feeling confident in finding the support you need, do get in touch with Age UK Islington.

Contact Age UK Islington on gethelp@ageukislington.org.uk or call them on 020 7281 6018 (Monday to Friday 9am - 5pm).

❤️ Let's Talk next month

Age UK Islington runs a regular monthly Let's Talk event.

This monthly forum is a great opportunity to stay informed, share your thoughts, and connect with others. Enjoy a relaxed, social atmosphere with plenty of time for discussion. We’d love to hear your views!

The next Let's Talk will be on Wednesday 21 January. Look out for further details.