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Policies and Procedures are crucial to organisations. Together they:

  • set guidelines and parameters and provide a roadmap to how organisations operate;
  • give clients and service users information as to the service they can expect; and
  • ensure compliance with laws and regulations, give guidance for decision-making, and streamline internal processes.

Here you can find the Polcies and Procedures that are most likely to be relevant to you:

If you have any questions about these policies, or any policies you don't see listed below, please contact us at information@ageuklands.org.uk

Complaints Policy and Procedure.

Data Protection Policy and Procedure.

Safeguarding Policy and Procedure.

Equality, Diversity and Inclusion Policy and Guidance.

Confidentiality Policy.

Whistleblowing Policy.