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Policies and Procedures are crucial to organisations. Together they:

  • set guidelines and parameters and provide a roadmap to how organisations operate;
  • give clients and service users information as to the service they can expect; and
  • ensure compliance with laws and regulations, give guidance for decision-making, and streamline internal processes.

Here you can find the Polcies and Procedures that are most likely to be relevant to you:

If you have any questions about these policies, or any policies you don't see listed below, please contact us at

Complaints Policy and Procedure.

Data Protection Policy and Procedure.

Safeguarding Policy and Procedure.

Equality, Diversity and Inclusion Policy and Guidance.

Confidentiality Policy.

Whistleblowing Policy.