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Discharge Buddies Support Worker

Age UK Lincolnshire is proud to be working in collaboration with United Lincolnshire Teaching Hospitals NHS Trust and Lincolnshire Partnership NHS Foundation Trust to support residents across the county with safe, timely discharges from hospital during the winter period.

As part of this initiative, you will join a dedicated team focused on facilitating timely and smooth transitions from hospital to home, ensuring patients can recover in a safe environment where they feel most comfortable.We are looking for energetic, compassionate and proactive individuals who bring creativity, problem-solving skills, and a commitment to making a real difference. Together, we will help improve patient flow, reduce delays, and deliver tailored support that minimises the risk of readmission and empowers people to regain independence at home.

Join our team and help Age UK Lincolnshire deliver safe and effective hospital discharges, supporting the wider healthcare system. Your role will focus on enabling individuals to return home safely and remain independent, enhancing their quality of life. This service is tailored to individual needs, and you’ll contribute to delivering high-quality support while maintaining confidentiality and safeguarding standards. Please note: there are no personal care duties involved.

About the Role

  • A fixed-event contract until 31st March 2026
  • 30 hours per week
  • Full UK driving licence and access to a car (with business insurance) is essential
  • £19,047 per annum (£22,222 FTE)
  • Lincolnshire – Based at Boston, Lincoln or Grantham (dependent on your local area) with the willingness to travel countywide.
  • Mileage paid at 45p a mile.

What we’re looking for:

  • Experience in domestic cleaning and household tasks
  • Ability to work independently, follow lone working procedures, and manage time effectively
  • Strong commitment to confidentiality and safeguarding
  • Caring, compassionate, and reliable with a flexible, ‘can-do’ attitude
  • Good communication skills (verbal and written)
  • Competent in basic administrative tasks

Desirable: Basic First Aid, Manual Handling, and Food Hygiene Level 2 certification.

What’s in it for you?

Age UK Lincolnshire is an inclusive and innovative organisation that listens to our employees and clients to ensure they feel valued, respected and recognised. All employees have access to:

  • Access to an Employee Assistant Programme provided by BUPA
  • In house Mental Health First Aider support
  • Full training for the role, with additional training in line with your passions, such as Dementia, Safeguarding and NVQ’s
  • To be part of an organisation that really makes a difference.
  • Job satisfaction and feeling valued.
  • Blue Light Card
  • Charity Worker discounts, including a dedicated Age UK portal (AON)
  • Discounted tickets for events provided by Tickets for Good

How to apply

Please click here to complete our application form. We encourage applicants to refer to the job description when completing their application, demonstrating their skills and suitability for the role.

CVs will not be accepted.

Closing date: Flexible – we will review applications as they arrive, so please apply early.

Interview date: Due to the urgent need to reduce winter pressures, we aim to interview suitable candidates as soon as possible.

If you have any questions about the role, get in touch with the Human Resources Department by calling 01522 696000 or email hr@ageuklincolnshire.org.uk

Role subject to Disclosure and Barring Scheme.

Use of AI 

At Age UK Lincolnshire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice and skillset. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews. 

Our Commitment to Safeguarding

Age UK Lincolnshire has an ongoing commitment to safeguarding, to demonstrate this we ensure that we follow safer recruitment practices. Our application form and interview process will always contain safeguarding-related questions. To ensure that our pre-employment checks are thorough, we will obtain and verify references from previous employers and conduct Disclosure and Barring Service (DBS) checks for all new employees. Everyone at Age UK Lincolnshire will receive a comprehensive induction which will cover an insight into safeguarding principles, policies and procedures. In addition, all employees complete mandatory Safeguarding Training.