Age UK Network Charity Quality Standard

Our commitment to quality

This Standard requires us to demonstrate that we:

● Ensure the safety and wellbeing of our people - our beneficiaries and
our colleagues.
● Value diversity and promote equity and inclusion.
● Safeguard people’s information and be clear about how it’s used.
● Encourage, listen to and act on feedback.
● Plan and review our services and activities strategically, making sure
we use our resources effectively to respond to local need.
● Value our colleagues, ensuring we have the right people
with the right skills and support to deliver our plans.
● Anticipate and manage risk effectively to ensure we are resilient
and responsive to change.

Assessed by leading experts.The Standard is externally assessed by industry leaders BSI who undertake a rigorous review of our working practice through interviews, observation, and review of our key documents and records.