Home Help Service
Due to the current coronavirus situation, we are currently only able to offer support with emergency shopping. This service is free. Please contact us if you need support.
Get a quality service at a competitive price to help you with household chores.
With the knowledge and experience that Age UK Wigan Borough has built up over many years, our excellent team of Home Helpers are able to tailor to your needs and provide a range of services, at a day and time that suits you, including:• Dusting
• Changing Bedding
• Cleaning the inside of windows
• Ironing
• Laundry
• Cleaning out cupboards
• Small, local shopping
All our Home Helpers carry identification. We also undertake DBS checks (Disclosure and Barring Service) and check references before any visits take place to make sure our standards of safety and quality are upheld.
The service is charged at £23 for appointments of 1 ½ hours. For appointments of two hours or more, the rate will be £14.00 per hour. From Monday 6th April 2020, these prices will increase to £23.50 for 1 1/2 hours, £28.50 for two hours and £14.50 for any additional hour over two hours. These can be arranged to suit the needs of the client, for example, on a weekly, fortnightly, monthly or an 'as needed' basis - the choice is yours.
For more information, please get in touch:
Telephone: 01942 615880
More than just a cleaning service
Mrs W is 90 years old and lives alone in Orrell. She started to use the Home Help service in September 2016 to clean her house once a fortnight.
Mrs W has short term memory loss but used to be a singer. Michelle, our Home Helper (pictured) chatted to her about this and the sort of music that she liked – a range of 50s music such as Nat King Cole and hymns. Michelle downloaded the music onto her phone and whilst with Mrs W, plays it so that Mrs W can sing along.
Mrs W says that she feels so much better when the Home Helper has visited and her family has also noticed the difference – so much so that they have increased the service to twice a week.
Vicky Hitchen, Home Help Service Team Leader, said: ‘We take pride in the Home Help service to ensure that it is more than just a cleaning service – we try to ensure that we support older people in many ways.’