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In 2019-20, we supported 3523 individual older people living in Wigan Borough.

Age UK Wigan Borough is an independent charity that supports older people in the borough of Wigan.

We help older people to:

  • Become involved in the local community and be valued;
  • Remain safely at home for as long as possible;
  • Get the services and support that they are entitled to;
  • Be as independent as possible;
  • Stay out of hospital and to come home from hospital safely;
  • Keep active, pursue new hobbies, make new friendships and continue to learn new things in order to prevent loneliness;
  • Be financially secure.

We’re proud of the fact that in 2019-20:

  • 98.9% say they would recommend our services to their families and friends;
  • We secured £2,285,435 in benefits for older people;
  • We undertook 7,295 cleans in older people's homes by our Home Help service;
  • We had 6,381 attendances at Bright Days activities;
  • We made 1115 repairs and alterations to improve people's living conditions by our Handyperson service;
  • We supported 219 people to challenge decisions through our Advocacy service.

Find out more about what people using our services said about us by reading our Annual Review.

What Older People Say

'They helped me in my hour of need!  I'm very ill, had no heating at all due to breakdown of home system.  Within hours two radiators were installed'  Female aged 80 living in Golborne

'It's priceless to know there is someone for you when you are in troubled times and can't cope or deal with the situation.'  Female aged 83 living in Lowton.

To see a DVD about the work that we do, click here.

Mr and Mrs M's Story

Mr and Mrs M are in their early 80's and live in Orrell.  They were both admitted into hospital at the same time.  Mrs M had a suspected stroke and urine infection and Mr M suspected cognitive impairment.  We received a phone call from the OT askign for urgent help to support their return home.

The next day, our Handyperson met their daughter at their home to install a second stair rail and a step by the garage door that is suitable for their walking aids.  This enabled them to come home, although Mrs M had to stay in bed initially.

Over time, Mrs M's health has improved so that, although still very frail, she is able to come downstairs and sit on the sofa during the day.  The couple are visited by our Home Help service once a week to do some cleaning.  They had a very tidy home which had got quite dusty and they are pleased to have it looking smart again.  The service has also been able to keep an eye on the couple and ensure that they are safe.

Quality Policy

It is important to us that we provide services to the highest quality.  To view our quality policy, click here.

What we do

Meet our people