Information, Advice and Guidance Advisor
| Job Title | Information, Advice and Guidance Advisor |
| Hours | Various hours, from 21 hours per week up to 35 (full-time) |
| Contract | Permanent |
| Salary | £24,879 per annum (FTE equivalent). |
| Location | Hybrid or based in Devizes, with a requirement to work at CTW offices and travel throughout the Wiltshire area when needed |
| Additional | This post is exempt from the Rehabilitation of Offenders Act. Appointment will be subject to satisfactory references and an Enhanced DBS check. |
| Closing date |
The closing date for applications is 9am on Monday 16 November 2026. Interviews are scheduled for the week commending 23 November 2026. |
ABOUT THE ROLE
The IAG Advisor is the first point of contact for unpaid Carers in Wiltshire and are responsible for the provision of tailored support to unpaid Carers. Crucially they carry out ‘First Conversations’ with unpaid Carers ensuring that they capture all relevant information so that the unpaid Carer only needs to tell their story once.
They identify the most appropriate support that will enable the unpaid Carer to manage their caring responsibilities effectively while maintaining their own health and well-being by providing:
- Information, Advice and Guidance including resources
- Signposting to trusted support agencies, resources, publicly available information, digital guides and community support (such as carer groups)
- Referrals to members of the Carers Together Wiltshire consortia for tailored support, including statutory Carers Assessments
The post holder will be working with unpaid Adults Carers (18+).
Important: Please read the Job Pack for the full details of the role, as well as the essential and desirable criteria. If you are interested in this role, please complete the application form below.
For informal discussion about this role please contact the recruitment team by email recruitment@ageukwiltshire.org.uk
You can apply online via this link
The easiest way to apply is using our online application form. Please remember to read the job description and person specification below. We recommend that you draft an application first before filling in this form.
Application Pack
For more information and to apply, download and read the Job Pack and Advert below. We recommend that applications are completed using our online application form (see above), but you may choose to download a copy of our form below. Downloaded forms should be completed and returned to recruitment@ageukwiltshire.org.uk or by post to Age UK Wiltshire, Unit 10 Prince Maurice Court, Devizes, Wiltshire, SN10 2RT
If you would prefer to receive hard copy forms, please contact us at recruitment@ageukwiltshire.org.uk