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Coping with the loss of a loved one is one of the hardest things we ever have to deal with. That is why were offering friendship and support to those who are experiencing loss as part of our Befriending Service.

What is our service?

As part of our Befriending Service, we can offer friendship and support to those that are experiencing loss. Feelings of loneliness can be one of the most difficult aspects to cope with, but talking about your feelings with someone who is not emotionally involved can help.

We will provide trusted volunteers however, they are not counsellors, but they can provide a listening ear through visits or by phone. When ready, they can help people stay ‘socially connected’ by accompanying them to various activities.

What our service can offer:

  • Regular visits or a telephone call for a friendly chat
  • A trusted, listening ear
  • Links to other Age UK Worcester & Malvern Hills services
  • Signposting to Bereavement Counselling and local specialist support groups or organisations

Who can use this service?

Our service is available to over 50s living in Worcester or Malvern Hills areas, who are experiencing loss. 

What to expect from us?

Our Befriending Coordinator will spend time getting to know you and how best we can support you. You will be respected and valued, with no judgments or rushing. This will follow onto getting you connected with one of our carefully screened volunteers. 

Is there a charge?

This is a free service and all of our volunteers are DBS checked and carefully selected for the role.

Local partners / organisations

This service is a joint initiative in partnership with Age UK Bromsgrove, Redditch & Wyre Forest. The service has been enabled thanks to grants from multiple funders. We are also working with other groups and local hospices, that may offer counselling and support (including St Richard’s, Primrose and KEMP hospices).


St Richard's Hospice

Primrose Hospice

KEMP Hospice

Become a befriender today and help tackle loneliness

Would you like to befriend an older person in Worcester & Malvern Hills? Complete our easy online application form today.

Apply today

Contact us

We are here to help you. Visit our contact us page to find all the ways you can get in touch with Age UK Worcester & Malvern Hills.

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